Overview
Remote
Depends on Experience
Contract - W2
Skills
("GENESYS CLOUD") AND ("IVR DESIGN") AND (DEVELOPMENT)
Job Details
- Knowledge of Call flow, IVR, Campaigns in Genesys cloud
- Design, Implementation of Call flow, Holiday changes
- Good communication skills
- Able to interact with client manager, provide timely updates
- Interact with offshore team members
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