AI QA (QA Tester (Voice And Chat) at Hartford, CT (Hybrid Onsite)

  • Posted 1 day ago | Updated 1 day ago

Overview

Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6+ Month(s)

Skills

Gmail
Video
Regression Testing
System Integration
Accountability
Technical Drafting
Test Scenarios
Test Strategy
User Stories
User Experience
Workflow
Customer Experience
Management
Quality Assurance
Test Plans
Reporting
Natural Language
Speech Recognition
Artificial Intelligence
Automated Testing
WebKit
POSTMAN
API QA
SAFE
Agile
Rally
Test Management
Writing
Interactive Voice Response
Test Cases
Testing
Health Care

Job Details

Title : AI QA (QA Tester (Voice And Chat)

Location : Hartford, CT (Hybrid Onsite)

Duration : 12+ Month contract

Interview Mode: Video

Key Responsibilities:

  • Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects.
  • Ensure test coverage and execution of test cases that exercise all critical inter-system integration points.
  • Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously; provide feedback on and suggestions for improving QA Procedures to IT Leads
  • Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinment sessions
  • Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports) leveraging user stories, business requirements, UX design specifications
  • Conduct Manual and automated testing
  • Strong understanding of Defect Workflow, Agile methodology
  • Identify and document all defects and customer experience concerns
  • Manage the test artifacts and approval process

Required Qualifications:

  • 5+ years in the software industry with Quality Assurance experience including
  • creating test plans, test cases, tracking defects, reporting status to various levels in the organization
  • Experience testing Natural language speech recognition, conversational AI and cognitive solutions
  • Experience with automated test tools including Hammer On Demand

Preferred Qualifications:

  • Familiar with Text to Speech, Speech to Text
  • Familiarity with leveraging Postman for API testing
  • Experience working in SAFe / Agile
  • Understanding of Rally for project and test management
  • Experience writing and executing IVR test cases
  • Knowledge and experience testing software applications within the Healthcare industry
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