Sr. Engineer

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

HCP Waypoint is designed to enable platform teams to define golden patterns and workflows for developers to enable management of applications at scale. HCP Waypoint and HCP Terraform work collaboratively to let developers quickly set up their apps' infrastructure with just a button press. The goal of Waypoint is to help platform teams provide a clear and consistent developer experience for their development teams while providing a central catalog of applications, day-2+ operations, and their associated metadata. HCP Waypoint is a rapidly evolving product with lofty aspirations.

The Waypoint engineering team is responsible for building HCP Waypoint on top of the HashiCorp Cloud Platform (HCP) integrating closely with HCP Terraform. We are a mix of backend and frontend engineers working alongside design and product management in a larger product line alongside Terraform, Vagrant, and Packer. We support a UI, CLI, Terraform Provider, and API. We are a small but mighty distributed and remote team that values cross-functional collaboration.

What you'll do (responsibilities)

• Guide the technical approach and architecture of Waypoint
• Develop, advocate for, and support new and existing features for the Waypoint product
• Collaborate closely with design, product, frontend, and your fellow backend engineers
• Interface with our larger HCP ecosystem and design system
• Provide code review, mentorship, and support to other engineers
• Work on issues and improvements critical to the success of HashiCorp customers
• Debug and resolve complex issues to improve the quality and stability of products or solutions
• Review and assess code for quality, design patterns, and optimization opportunities, ensuring best practices are followed
• Participate and contribute to team conversations around product, process, and best practices
• Mentor and guide software engineers, sharing technical knowledge and promoting best practices in development processes
• Support reliable production environments, including participating in an oncall rotation
• Facilitate collaborative team activities, such as code pairing and group troubleshooting, to foster a productive and cohesive team environment

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 6+ years of production experience building accessible and performant web applications
• Experience with Go
• You have experience working with distributed systems, particularly on a cloud provider such as AWS, Azure or Google Cloud Platform, with a focus on scalability, resilience and security.
• Balancing async and synchronous working styles. Understanding the value of written communication, but recognizing when having a synchronous conversation may be more valuable
• Familiarity with infrastructure management concepts and/or Terraform. Experience building or interfacing with internal developer platforms/portals or other self service applications is a plus
• Emerging ability to direct work and influence others, with a strategic approach to problem-solving and decision-making in a collaborative environment
• Demonstrated business acumen and customer focus, with a readiness for change and adaptability in dynamic situations
• Cloud-native mindset and solid understanding of DevOps principles in a cloud environment
• Familiarity with cloud monitoring tools to implement robust observability practices that prioritize metrics, logging and tracing for high reliability and performance.
• Intentional focus on stakeholder management and effective communication, fostering trust and relationship-building across diverse teams
• Integrated skills in critical thinking and data-driven analysis, promoting a growth mindset and continuous improvement to support high-quality outcomes

Preferred technical and professional experience

• You have experience using HashiCorp products (Terraform, Packer, Waypoint, Nomad, Vault, Boundary, Consul) or familiarity with infrastructure as code
• You have prior experience working in cloud platform engineering teams
• Experience building or interfacing with internal developer platforms/portals or other self service applications
• Familiarity with GenAI or an interest in exploring their potential application to accelerate development and enhance productivity
• Eastern/Central Time Zone location is preferred, but not required, to support team members across the US and Europe

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.