Windows Desktop Engineer

Overview

Remote
$40 - $50
Contract - W2
Contract - Independent
No Travel Required
Able to Provide Sponsorship

Skills

Active Directory
Analytical Skill
Analytics
Command-line Interface
Communication
Computer Hardware
Conflict Resolution
DHCP
DNS
Dragon NaturallySpeaking
Fiddler
Group Policy
Windows PowerShell
Software Installation
Performance Monitoring
Microsoft Windows
Laptop
Network
Network Protocols
Operating Systems
PerfMon
Problem Solving
ROOT
Research
Scripting
Servers
TCP/IP
User Experience
Virtual Private Network
WMI
WinDbg
Wireshark
Interfaces

Job Details

Roles: Windows Desktop Engineer
Experience: 8+ years
Location: Raleigh, NC (100% Remote)
Employment: W2
Max rate for this role: $40

Note: 5 years of USA experience is mandatory.

skilled Windows Engineers. The primary responsibility of this individual will be to provide support for all Windows-related issues, primarily researching endpoint analytics and investigating items that impact Windows performance and end-user experience.

Scope of Work:

1. Ability to evaluate endpoint analytical data and Windows event/log data to identify areas of concern with workstation performance or issues driving incidents.
2. Investigate and identify the root cause and remediation for identified Windows-related issues, including but not limited to:
a. Operating system issues
b. Software installation and configuration
c. Network connectivity issues.
d. Conflicting third-party applications
Monitor system performance and identify areas for improvement.
Work with other IT teams to troubleshoot and resolve complex technical issues.

A skilled Windows operating system engineer should have the following required skills:

1. In-depth knowledge of Windows operating systems, including its features, architecture, and functionalities
2. Ability to install and configure Windows operating systems on multiple platforms, including laptops, desktops, and servers
3. Understanding of Windows updates, service packs, and patches, and experience with the installation and troubleshooting of these updates
4. Ability to troubleshoot and resolve hardware and software issues related to Windows 10 /11 operating system
5. Knowledge of network protocols and security protocols, such as TCP/IP, DNS, DHCP, and VPN
6. Knowledge of Active Directory services, Group Policy, and domain configuration
7. Experience with PowerShell scripting and command-line interfaces to automate tasks and streamline processes
8. Knowledge of WMI Windows Management Instrumentation
9. Excellent problem-solving skills and the ability to design, plan, and implement solutions to complex issues
10. Good communication skills and the ability to work well in a team environment while demonstrating personal initiative and the ability to work independently.
11. Proficiency with performance monitoring and profiling tools such as Microsoft Windows Performance Toolkit, ProcDump/ProcMon, PerfMon, Fiddler, Sysinternals, WinDBG, and Wireshark.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.