Hardware Asset Specialist

Hardware Asset Manager
Location: Washington, D.C. Area (100% On-Site)
Clearance: Active or ability to obtain Public Trust Clearance
Job Description: GridIron IT is seeking a highly organized and detail-oriented Hardware Asset Manager to support the lifecycle management of IT assets across enterprise environments, specifically within the U.S. Department of Justice (DOJ). The ideal candidate will have hands-on experience with ServiceNow, including Hardware Asset Management Pro (HAM Pro), and will be responsible for maintaining accurate asset records, ensuring compliance, and supporting continuous improvement in asset management processes. This position is based in the Washington, D.C. area and requires on-site presence to manage physical hardware assets and collaborate with key stakeholders.
Responsibilities:
Oversee the full lifecycle of hardware assets from procurement through disposal, ensuring data accuracy and policy compliance.
Maintain and update hardware asset records within ServiceNow, utilizing HAM Pro for advanced asset tracking and reporting.
Perform regular audits, reconciliations, and updates of asset inventories to ensure integrity of hardware asset data.
Coordinate with procurement, logistics, and IT operations teams to track the deployment, transfer, and decommissioning of equipment.
Monitor compliance with asset management policies and procedures, identifying gaps and recommending improvements.
Generate reports and dashboards from ServiceNow to support operational decisions, audits, and executive briefings.
Maintain an internal knowledge base of asset management processes, tools, and documentation.
Author and maintain Standard Operating Procedures (SOPs) related to asset intake, deployment, tracking, and disposal.
Ensure timely data entry and tagging of new assets, coordinating with vendors and receiving teams as needed.
Support incident and change management processes by providing accurate asset data.
Assist with hardware refresh projects, inventory control processes, and surplus equipment handling.
Train and guide stakeholders on asset management best practices and proper ServiceNow usage related to assets.
Personal Skills:
Detail-Oriented: Meticulous attention to asset accuracy and documentation.
Process-Driven: Able to follow and improve structured workflows and procedures.
Independent: Works with minimal supervision and takes initiative to solve problems.
Collaborative: Works effectively across procurement, IT, and logistics teams.
Analytical: Capable of interpreting data, trends, and reports to drive decisions.
Communicative: Clear and proactive communicator with both technical and non-technical audiences.
Job Requirements: Education & Experience:
Minimum of 3 to 5 years in IT asset management, with a focus on hardware.
2+ years of hands-on experience working with ServiceNow, including HAM Pro module.
Strong understanding of hardware asset lifecycle processes in a government or enterprise setting.
Familiarity with ITIL best practices for asset and configuration management.
Experience supporting federal environments or DOJ components is preferred but not required.
Tools & Technologies:
Expertise in ServiceNow, specifically with the Hardware Asset Management Pro (HAM Pro) module.
Proficiency with Microsoft Excel and asset data reconciliation tools.
Familiarity with asset tagging, barcoding, and hardware inventory control systems.
Additional Qualifications:
Active Public Trust clearance or ability to obtain one.
Ability to lift and handle IT equipment as part of inventory activities.
Excellent organizational skills and a strong commitment to accuracy.
Ability to travel up to 10% for asset site visits, audits, and coordination activities.
Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation and Benefits:

Salary Range: $40,000- $55,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)
Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron s benefits programs.
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.