Overview
Skills
Job Details
IT Specialist
Location: Tallahassee, FL- Fully onsite
Contract
No H1b
Scope of Work and Tasks:
The Department maintains a network of connected sensors to monitor roadway conditions and provide situational awareness to its Regional Transportation Management Center and other government and private agencies that aid in incident response and signal timing. Various Information Technology (IT) Services are required to accomplish this task. The organizational structure of IT includes a Department Manager and an IT Specialist who work directly for the Department, in addition to contracted staff.
The Department is reorganizing its staff, and as such, the position descriptions for this year's advertisement are different from past years. The Department is seeking three (3) full-time IT Specialists. This one advertisement will be used to fill all three positions.
These positions are responsible for Firewall Administration, Web Filter Administration, Server Administration, Security Administration, Special Programs Administration, Network Administration, backup, and Workstation Support. A combination of the proposed IT Specialist's ability will cover all responsibilities listed below.
1. Firewall Administration: Includes working on Fortinet Firewalls including Role, Policy Updates, etc.
2. Web Filter Administration: Includes working with FortiGate for weekly audits, permission updates, software updates, status monitoring, etc.
3. Server Administration: Includes working with the Department VMWare environment, Veeam backup and recovery, and Dell Compellent / Powerstore multitier storage systems, including quarterly patch management, local role updates, modified provisioning, etc.
4. Security Administration: Includes working on RADIUS, Active Directory, State Law Enforcement Radio System background clearance, and handling the Department's Security Access Request process via Atlassian Jira. Specialist will be responsible for managing D5-ITS/TSMO user base. 5. Special Programs Administration includes:
A. Activu video wall control
B. Road Ranger Mobile Application for service patrol dispatch
C. iVDS for remote camera viewing
D. SunGuide for Advance Traveler Management
E. BlueMac for Bluetooth data collection
F. Maintenance Inventory Management System (MIMS) for maintenance dispatch and inventory management
G.ITS Facility Management for field device location.
H. SCCM / SCOM management of Server and workstation infrastructure.
I. Solarwinds network and infrastructure monitoring.
J. Any Third party or proprietary software added post implemented of contract date will be included and treated as in place.
For all our special applications, this position will provide first level troubleshooting and coordination with the respective support contracts as needed to return service. Any Third party or proprietary software added or not mentioned post implemented of contract date will be included and treated as in place.
6. Network Administration backup includes working on Extreme (formerly Brocade) devices to provide basic troubleshooting and assigned tasks from the Network Administration during hours not covered by the Network Administrator (usually Fridays 8am-5pm).
7. Workstation Support includes hardware setup, user support, inventory, and maintaining a wiki for user self-help.
Ayush Sharma Sr. US Technical Recruiter
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