Overview
On Site
$150000 - $200000 yr
Full Time
Skills
RETAIL
PAYMENTS
DIRECTOR
Job Details
Integrated Talent Strategies is seeking a Digital Delivery Director with expertise in Retail Payments for a full-time permanent role in Cleveland Ohio. This role will be an on-site position with a Fortune 500 company that will provide full healthcare, annual bonus, stock equity and other significant benefits.
#LI-RS1
The Digital Delivery Director identifies and evaluates fundamental issues, providing strategy and direction for a cross-functional team responsible for designing, planning, building and supporting a portfolio of global websites, applications, and mobile apps. The incumbent implements company-wide practices to ensure alignment of the portfolio, initiatives, and technical roadmap to the multi-year digital strategy. They provide strategy, vision and direction to ensure successful digital experiences for customers around the globe.
The Digital Delivery Director will lead the advancement of payment capabilities across retail stores, eCommerce platforms, and mobile applications, delivering seamless, secure and cost optimized solutions across retail channels. This role is also accountable for delivering technology solutions that enable effective customer credit management. This technology leader will be responsible for driving the architecture, development, and delivery of scalable, high-performance solutions. The Digital Delivery Director will lead a team of engineers and collaborate closely with product, UX, and business stakeholders to ensure quality, reliability, and consistency across all retail touchpoints.
WHAT THE ROLE WILL DO:
Leadership & Supervision
Knowledge & Application
Collaboration & Interaction
Education
Required
Bachelors degree in Information Technology (IT) and 9 years of experience. In lieu of a Bachelors degree in IT, 12 years of experience is required.
Knowledge & Experience
#LI-RS1
The Digital Delivery Director identifies and evaluates fundamental issues, providing strategy and direction for a cross-functional team responsible for designing, planning, building and supporting a portfolio of global websites, applications, and mobile apps. The incumbent implements company-wide practices to ensure alignment of the portfolio, initiatives, and technical roadmap to the multi-year digital strategy. They provide strategy, vision and direction to ensure successful digital experiences for customers around the globe.
The Digital Delivery Director will lead the advancement of payment capabilities across retail stores, eCommerce platforms, and mobile applications, delivering seamless, secure and cost optimized solutions across retail channels. This role is also accountable for delivering technology solutions that enable effective customer credit management. This technology leader will be responsible for driving the architecture, development, and delivery of scalable, high-performance solutions. The Digital Delivery Director will lead a team of engineers and collaborate closely with product, UX, and business stakeholders to ensure quality, reliability, and consistency across all retail touchpoints.
WHAT THE ROLE WILL DO:
Leadership & Supervision
- Inspires Action, Coordinates multiple initiatives.
- Establishes and develops broader company strategy and translates into multi-functional objectives.
- Leads activities of one or more functional areas, divisions, product groups and services through subordinate directors / managers who have overall responsibility for the successful operation of assigned areas.
- Oversees team(s) to develop new methods and solve company-wide matters.
- Responsible for setting and executing the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
- Responsible for creating and fostering a work environment that encourages employees to act with integrity and respect.
- Responsible for directing, empowering, and motivating employees to successfully accomplish strategic priorities and responsibilities.
Knowledge & Application
- Develops and provides strategy, vision, and direction to multiple functions.
- Implements companywide policies and practices. Provides input to executive management.
- Accountable for function financial results which impact organization performance.
- Works consistently with abstract ideas or situations across functional areas of the business.
- Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for multiple functional areas.
- Anticipates factors that could influence strategies and company position in the market.
Collaboration & Interaction
- Interacts with internal and external executive level management, requiring negotiation of extremely critical matters Influences policymaking and strategy based on communication strategies and persuasion skills.
- Recognized as an influential leader.
Education
Required
Bachelors degree in Information Technology (IT) and 9 years of experience. In lieu of a Bachelors degree in IT, 12 years of experience is required.
-
- Preferred
- Certifications and/or Advanced degree focused on lean management and operational efficiency.
- Preferred
Knowledge & Experience
- 9+ years of experience in IT
- 5+ years management or enterprise department manager experience including application development.
- Experience with business processes, and related application systems and infrastructure, managing the flow of payments, refunds, credits, and fraud prevention between customers and businesses, including credit/debit cards and digital wallets.
- Experience in leading digital delivery teams utilizing Agile software delivery practices, to enable desired business capabilities as defined by business leaders within a Product Management framework.
- Experience in leading application development using MACH architecture (Microservices, API-first, Cloud-native, and Headless), ensuring scalable, flexible, and high-performance solutions.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.