Overview
Skills
Job Details
Position: Salesforce Business Analyst
Location: Philadelphia, PA(Hybrid)
Mode: Contract
Key Responsibilities: Collaborate with cross-functional teams to gather, analyze, and document business requirements related to healthcare and payer operations. Lead the design and implementation of Salesforce Health Cloud solutions tailored to healthcare workflows. Translate business needs into functional specifications and system configurations. Support system integrations, data migrations, and enhancements within Salesforce. Conduct gap analysis and recommend process improvements using Salesforce tools. Facilitate user acceptance testing (UAT), training, and post-deployment support. Stay updated on Salesforce platform releases, especially Health Cloud and Omni Studio (optional but preferred). Act as a liaison between business stakeholders and technical teams to ensure alignment and successful delivery. Required Qualifications: 5+ years of experience as a Salesforce Business Analyst or similar role. Proven hands-on experience with Salesforce Health Cloud OR SOQL. Strong domain knowledge in Healthcare or Payer environments. Excellent analytical, communication, and stakeholder management skills. Ability to create detailed documentation including user stories, process flows, and data models. Jernisha Jerome Recruitment Executive