AV Visual Event Support Technician

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Overview

The AV Visual / Video Specialist plays a key role in delivering high-quality video experiences for live events, hybrid conferences, and corporate productions. This position focuses on camera operations, video display systems, and real-time visual integration-ensuring that all visual components, from projectors to LED walls, operate flawlessly and cohesively.

You'll work directly with producers, event coordinators, and technical teams to set up, operate, and maintain the video systems that bring live content to life.

Key Responsibilities

• Video & Camera Operations
• Set up, configure, and operate professional video cameras for live event coverage, recording, and streaming.
• Ensure optimal framing, focus, exposure, and color balance across all camera sources.
• Collaborate with technical directors to align multiple camera feeds for live switching or broadcast.
• Maintain and manage camera inventory, lenses, cables, and accessories.
• Display Systems (Visual Infrastructure)
• Configure and monitor stage monitors and confidence screens for presenters.
• Manage video distribution systems, ensuring correct routing of feeds to all display endpoints.
• Switching, Playback, and Media Servers
• Operate video switchers, scalers, and signal routers during events to transition seamlessly between sources.
• Troubleshoot latency, sync, or signal integrity issues during live operations.
• Pre-Event Preparation & Onsite Execution
• Support rehearsals and run-of-show execution with attention to timing and transitions.
• Provide on-site troubleshooting and post-event equipment strike and inventory.

QualificationsRequired

• Minimum 3+ years of hands-on AV or video production experience.
• Technical proficiency with video cameras and switchers
• Understanding of signal flow, video resolutions, frame rates, and color management.
• Experience working in live event, broadcast, or corporate production environments.
• Ability to lift 50+ lbs, work flexible hours, and travel to event sites as needed.

Preferred Skills

• Familiarity with streaming workflows (RTMP, OBS, Zoom integration, etc.).
• Working knowledge of lighting and audio coordination for holistic event execution.
• Certification or coursework in AV technology, media production, or related field.

Core Competencies

• Technical precision and problem-solving under pressure.
• Strong teamwork and communication with multi-discipline crews.
• High attention to visual detail and aesthetic quality.
• Reliability and proactive equipment management.

Example Projects

• Hybrid and live-streamed meetings using multiple camera angles.
• High-profile stage events requiring synchronized visuals and projection.

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.