Overview
On Site
USD 35.00 - 40.00 per hour
Contract - W2
Skills
Optimization
Business Operations
Technical Support
Collaboration
Problem Solving
Life Insurance
Network Design
Computer Hardware
Network
Tier 1
Tier 2
Workflow
SSO
Auditing
IT Service Management
Slack
IT Operations
System Administration
Remote Support
SaaS
Cloud Computing
IT Infrastructure
System Security
Computer Networking
Data Storage
Help Desk
Documentation
Management
Taxes
Insurance
Law
Management Consulting
Finance
Regulatory Compliance
Job Details
Description:
We are looking for a Senior IT Specialist to support our growing team. You will be a hands-on contributor, responsible for the maintenance and optimization of systems, tools, and technologies used across the organization. In this role, you'll partner with internal stakeholders and our engineering team to support business operations, manage day-to-day IT support, assist with vendor coordination, and ensure the security and reliability of our IT infrastructure.
This role is ideal for someone with a broad technical background who enjoys solving problems, streamlining processes, and working cross-functionally.
** Hybrid | Needham, MA **
Pay rate: $35-$40/hr
Average of about 30 hours of work per week
We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Responsibilities:
Experience Requirements:
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
We are looking for a Senior IT Specialist to support our growing team. You will be a hands-on contributor, responsible for the maintenance and optimization of systems, tools, and technologies used across the organization. In this role, you'll partner with internal stakeholders and our engineering team to support business operations, manage day-to-day IT support, assist with vendor coordination, and ensure the security and reliability of our IT infrastructure.
This role is ideal for someone with a broad technical background who enjoys solving problems, streamlining processes, and working cross-functionally.
** Hybrid | Needham, MA **
Pay rate: $35-$40/hr
Average of about 30 hours of work per week
We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Responsibilities:
- Maintain and support IT systems, applications, and network infrastructure across the company.
- Serve as the primary point of contact for troubleshooting hardware, software, and network issues.
- Provide Tier 1 and Tier 2 help desk support, managing ticketing workflows and escalating when needed.
- Partner with stakeholders to understand IT needs and recommend appropriate solutions.
- Support the setup and management of devices, accounts, and access permissions (on/off-boarding, SSO, etc.).
- Monitor system performance and conduct routine audits to ensure uptime, efficiency, and security.
- Assist with IT-related compliance, security audits, and documentation.
- Coordinate with vendors for software, tools, and IT services as needed.
- Participate in IT projects, including infrastructure updates, tool implementations, and automation efforts.
- Support and maintain business applications like G Suite, Slack, Zoom, etc.
Experience Requirements:
- 5+ years of experience in IT operations, systems administration, or desktop support.
- Proven experience supporting SaaS environments and cloud-based IT infrastructure.
- Solid understanding of computer systems, security protocols, networking, and data storage.
- Familiarity with managing devices and users in G Suite and other enterprise tools.
- Hands-on experience with ticketing systems and help desk support.
- Strong troubleshooting, organizational, and documentation skills.
- Ability to communicate technical issues clearly to non-technical audiences.
- Comfortable working independently, managing priorities, and responding quickly to issues.
- Bachelor's degree or equivalent experience preferred.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.