Senior Technical Architect - Salesforce Vlocity (Telco/Communications Industry)

Overview

Hybrid
Contract - Independent
Contract - W2
Contract - 12+

Skills

CPQ
jenkins
Kafka
Telecom
OmniStudio
Solution Technical Architect
EPC
DPA
Integration Procedures
DataRaptors.
Media
or High-Tech
DevOps tools (Copado
Git) and Agile
Salesforce architecture
CRM transformation
Communication Cloud (Vlocity)
Salesforce(Vlocity)
enterprise-grade integrations using Mulesoft
System Architect
Application Architect
REST/SOAP
CI/CD pipelines

Job Details

Job Title: Senior Technical Architect Salesforce Vlocity (Telco/Communications Industry)
Tax Term: 1099 / W2 Only
Location: Remote
Employment Type: Contract

About us

Conglomerate IT is a certified and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains. Visit us at

Our mission is to establish global cross culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of global network to connect business with the right people without bias. We provide Global Workforce Solutions with affability.

Job Summary:
We are seeking a highly experienced Senior Technical Architect with strong expertise in Salesforce Communications Cloud (Vlocity) and a robust background in CRM transformation within the Telecom or HighTech industry. The ideal candidate will architect and drive complex digital transformation initiatives using Salesforce/Vlocity components, ensuring scalable and future-proof solutions for our enterprise clients. Key Responsibilities:
  • Lead and define end-to-end technical architecture for Salesforce Vlocity implementations across complex telecom ecosystemsDesign robust, secure, and high-performance Salesforce multi-cloud solutions using:
    • OmniStudio (OmniScripts, Integration Procedures, DataRaptors)
    • Vlocity CPQ, EPC, Digital Process Automation (DPA)
  • Develop architecture blueprints, integration strategies, and data models aligned with enterprise goals.
  • Engage directly with stakeholders including enterprise architects, product owners, and business leaders.
  • Conduct solution workshops, drive requirements clarification, and own architectural decision-making and sign-offs.
  • Define and implement integration strategies using MuleSoft, Kafka, REST/SOAP APIs, or other middleware platforms.
  • Ensure data privacy and compliance with global standards such as GDPR, CCPA, and internal policies.
  • Provide hands-on technical leadership to development teams and guide the use of Vlocity components and frameworks.
  • Lead code reviews, performance assessments, and ensure alignment with CI/CD pipelines and DevOps standards using tools like Copado, Git, Jenkins.
  • Manage delivery across distributed global teams and multiple vendors, while mitigating technical risks and dependencies.
  • Interface with Salesforce Product, Support, and Success teams to handle escalations and stay aligned with the product roadmap.
Required Qualifications:
  • 15+ years of IT experience, with 6+ years in Salesforce architecture and solution design.
  • Strong hands-on knowledge of Salesforce Vlocity (Communications Cloud) and related components.
  • Solid background in Telecom, Media, or High-Tech industries.
  • In-depth understanding of Salesforce platform architecture, governor limits, and data modeling principles.
  • Proven experience with enterprise-grade integrations using Mulesoft, Kafka, or equivalent technologies.
  • Familiar with Agile frameworks, DevOps pipelines, and deployment automation tools.
Preferred Certifications:
  • Salesforce System Architect
  • Salesforce Application Architect
  • OmniStudio Consultant / Vlocity Certified Expert

Founded in 2014, ConglomerateIT is a global leader in delivering innovative IT solutions and services. Headquartered in the USA with a presence in the UK, Canada, and India, we specialize in offering industry-leading expertise and cutting-edge products that help our clients maximize their technological investments. Our focus on best-in-class solutions, a highly knowledgeable team, and proactive talent mapping ensure we remain at the forefront of the IT industry.

ConglomerateIT is driven by our Center for Excellence and Innovation, an initiative dedicated to keeping us ahead in a rapidly evolving technology landscape. We understand that building strong relationships is key to our success, and this commitment has enabled us to partner with Fortune 500 companies and leading system integrators worldwide. Our ability to provide local talent on a global scale ensures that we can meet the contingent project requirements of our clients efficiently and effectively.

As a strategic extension of ConglomerateIT, Conglomerate Healthcare specializes in international healthcare recruitment. Leveraging our global reach and deep industry expertise, we connect healthcare organizations with top-tier talent, including Physicians, Nurses, and Medical Technicians. Our carefully curated talent pool includes Western-qualified Physicians, licensed Nurses, and highly skilled Medical Technicians who bring excellence and expertise to healthcare facilities worldwide.

Key Healthcare Services
  • Physicians Recruitment: We connect healthcare facilities with Western-qualified physicians who deliver exceptional expertise and care.
  • Nurses Recruitment: We identify and place highly qualified licensed nurses who meet the highest standards of care.
  • Medical Technician Recruitment: We provide healthcare institutions with access to certified and skilled medical technicians who support critical healthcare operations.

Conglomerate Healthcare operates as an integral part of ConglomerateIT's mission to deliver excellence across multiple sectors, further solidifying our position as a global leader in recruitment and IT solutions.

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About ConglomerateIT