Overview
Skills
Job Details
POSITION TITLE: Level II Technician, Data Center Fiber Optic
CLASSIFICATION: Non-Exempt
POSITION OVERVIEW:
Client is a Nationwide full turnkey provider of technology infrastructure solutions including Wireline, Wireless, Technology, Critical Infrastructure, and Engineering. Our customer centric approach has ensured long term relationships with commercial clients, service providers, local, state, and federal government organizations. We recognize our team members as our greatest asset ensuring that their safety, well-being, and career growth are always our number one priority. Our ALL IN culture includes a focus on Safety, Wellness, Learning, Diversity and Inclusion, and giving back to our Communities. Client is seeking a Level II Technician to provide mid-level support on various data center projects within the Client Technology group. This role will assist with the installation of servers and networking equipment in a fast-paced data center environment. The ideal candidate will have intermediate technical experience dependable, customer and quality-centric, a strong belief in safety, a strong work ethic, and ALL IN attitude to achieve results.
ROLES AND RESPONSIBILITIES:
Support Data Center, ISP and OSP projects in a variety of customer facilities nationwide, with the ability to determine equipment needs, cable route, cable direction, safety best practices, and perform splicing functions within a live customer facility
Accurately inventory and install various IT hardware including, but not limited to backboards, connecting blocks, racks, patch panels, and fiber enclosures
Maintains proper inventory of equipment and consumable stock to ensure projects are completed timely
Possesses advanced knowledge and skillsets to utilize various hand tools to complete splices including diagonal cutters, razor blades, ribbon splitters, etc.
Ability to read and interpret construction prints, splice matrices, cable pathway matrices, and drawings to ensure customer requirements are fulfilled
Perform mid-level OTDR and power meter testing with full understanding of equipment results regarding fiber specifications per job for customer test data reporting and deliverables
Perform mid-level splicing/testing equipment maintenance and report any issues that require equipment to be sent to the manufacturer for repair or calibration
Perform mid-level fiber and copper cable installation including single and/or ribbon splices, aerial, underground, ISP cable routing, cable termination, assembly, and dressing to satisfy customer requirements
Possess a full understanding of cable color code and large cable count numbering; create labels for installed equipment and cables to ensure satisfactory customer deliverables
Add and remove non-powered cables and equipment following the scope of the project, with the ability to install cable pathways (i.e., J-hooks, support rings, cable slings, cable trays, ladder racks, etc.) and ground/bond IT equipment
Perform basic cable relocations and hot cuts while maintaining cable organization
Ability to install and/or research installation procedures for all splicing enclosures
Read and process test results and problem solve basic issues identified during troubleshooting using test equipment software
Consistently meets production expectations, ensuring company and customer property cleanliness and quality standards are met
Effectively communicates with internal and external stakeholders, responding timely to critical situations or emergency outages with sense of urgency, to offer customer-centric solutions as problems arise
Possesses full understanding of safety risks, constantly assesses potential safety hazards, while working in a safety sensitive position and adhering to all Client and customer safety requirements and standards
Performs other position duties when requested
SUCCESS FACTORS:
100% Travel Ability Nationwide
A strong belief in ZERO- Being Safe 100% of the time is the expectation
Alignment with company mission, vision, and values
A high level of customer centricity
Strong work ethic with an ALL-IN attitude
Strong team player with the ability to adapt to diverse team members
Ability to perform in a fast paced/high volume environment.
Excellent verbal and written communication skills
A high level of time management, accountability, and prioritization skills
Ability to be organized, problem solve, and be solution oriented
Self-motivated, goal- oriented, and driven to accomplish department goals
Basic knowledge of Microsoft Office (Word, Excel, Outlook, Power Point)
WORK ENVIRONMENT:
This role will support Data Center, ISP and OSP Projects in a variety of customer facilities nationwide
Must be able to work in a variety of physical positions like sitting, squatting, standing, walking, climbing, etc.
May be exposed to uncomfortable or distracting sounds or noise levels while onsite
When working on site, will be required to wear common protective of safety equipment, such as safety glasses, gloves, hearing protection, hard hats, and steel toed boots.
EXPERIENCE AND EDUCATION:
1-3+ years of cable installation and/or splicing experience strongly preferred
OSHA 10 certification preferred (ability to obtain upon hire required)
Man lifts and CPR certification preferred (ability to obtain upon hire required)
Ability to obtain a DOT medical card strongly preferred
Valid driver license required
High School Diploma or equivalent required