Implementation Consultant for Human Capital Management(HCM)

Overview

Remote
$30 - $40
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Tyler Munis

Job Details

About the Job:

TheImplementationConsultantpositionisarevenue-generatingposition.Thepositionisimportantfor successfulsoftwareimplementationinalignment withclient'sworkflow, systems, processesand otherrelatedneeds.Incumbentsinthispositionareaccountableforidentifyingandresolvingissuesof varyingcomplexity,partneringwithseniorstafftoresolveissues,andcapturingtheclient'sspecific software/businessspecifications,configurationandotherneeds.Thequalityoftheimplementation candirectlyaffectthevolumeofworkandtheproject'sprofitability.Heorsheadherestoproject assignmentsbutmustuseindependentjudgmentandavailableresourcestosuccessfullytransition theclienttoTylersoftware.

Specifically,werequiresomeonewhohasahands-onexperiencewithbusinessprocessanalysis, design,andfunctional expertiseinthefieldofgovernmententerprisehuman capital management, payroll processing, leave management and personnel actions, business configurations and remediations and best practices.

YourMission:

AsanImplementationConsultant,youwilldeliverhighqualityknowledgetransferservicesofTyler softwareproductstoclients,allowingthemtouseitefficientlyandeffectivelytoachievedaily operations.Theknowledgetransfersservicescanbeon-site,orviawebinar.

Youwillbeconsultingandpartneringwithclientstoenablethemtogainacomprehensive understandingofworkflow,business/technicalrequirementstoaddresstheirbusinessneeds.Youwill ensurethatthetransitiontoTylersoftwareiscompletedaccordingtopredeterminedtimelineswhile establishingapositivebaselineforthenewrelationshipbetweentheclient ssiteandTyler Technologies.Thenatureoftherolewillbeahybridofremotework,andmayrequireextensivetravels with 25% to 50% onsite support to client sites

Our solutions facilitatecommunity development, business management regulation, and code compliancewhilesupportingfirepreventionandstructuralsafety.Youwillworkwiththesesolutions andenablenewbusinessestosafelybuild,opentheirdoors,andstayincomplianceofregulatory standards.

WhatYou llBeResponsibleFor:

Provideprofessional servicessuchasconsultation,analysisofclient sbusinessmodelandto identifyanddocumentclientrequirementsregardingTylerproductsandfunctionality.

Prepare client s software knowledge readiness through education on Tyler software products, educateusersonsoftware functionalityaswellasondataentry, systemadministration, user security, and user permissions.

Designtrainingmaterialsandconductknowledgetransfersessionsonsiteorthrough webinars,whichmayconsequentlyincludethefollowing:

Provisionofinstructiontoclientsonproofingandanalyzingdataconversionsfromexisting softwaretoTylerapplications.

Recommendationofoptionsfornewapproachesinclient sworkprocessesasappropriateto ensureefficientdevelopment,forms, reports, interfaces, process,configurationandother relevantchanges

Consultingwithuserstoidentifytheproperdatamappingprocessfortheproductconversion.

Identifyinganddocumentingbusiness/technicalrequirementspecificationsforspecific softwaredesignCsoftwaresolutionfortheclient'sneeds.

Provisionofinstructiontoclientsonproofingandanalyzingdataconversionsfromexisting softwaretoTylerapplications.

Creationofcustomreportsorcustomizeexistingreportstosatisfyclientrequirements.

Playanactiveroleintroubleshootingclientissues,orworkwiththeSupportorDevelopment departments to resolve

AssistQAstaffwithproducttestingormodificationtestingasrequired.

Createbothclient-facingandinternaldocumentationsuchas"quicktips"and"howto s".

ParticipateintheannualUserConferenceandfacilitateusergroupdiscussiononassigned module/topic

Keepuptodateonadministrativetaskssuchasdocumentingclientissues,communicating agendas,submittingtripreports,timesheetsandweeklyexpensereports,andupdating systems-relatedclientactivity.

Notifymanagementandappropriateorganization/departmentofissuesorunplannedevents that couldimpact the effectiveness/schedule/budgetoftheimplementation.

Actasliaisonbetweentheclientandcompany'stechnicalstaffincludingconveyingtechnical informationsothatnon-technicalindividualscanunderstand

Performotherdutiesasassigned.

WhatYou reExpectedtoDo

Expeditiouslylearn,understand,demonstrate,andeducateclientsonTyler software applicationsbyfollowing theimplementationmethodologyapproach.

Demonstrateabilitytounderstandbusinessprocessesandapplythesetotheproduct.

Demonstrateexcellentpeopleskillsandabilitytobuildclientrelationships.

Maintainacourteous,professional,andconfidentdemeanorthroughouttheimplementation process.

Workwithadiversegroupofpeople,andadapttoandworkinadynamicenvironment.

InstillclientconfidenceintheuseofTylerapplicationsbyprovidingeffectiveone-on-oneor groupeducation.

Exercisegoodjudgementandmaintainprofessionalintegrityatalltim

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