Active Directory Admin

Must Have Technical/Functional Skills

6-10 yrs. of experience in Microsoft Active Directory and Windows Server administration

Responsible for Advanced Windows System Administration of 2008, 2012,2016and 2019 servers

Expertise in Active Directory, including ADFS and Azure AD

Responsible for day-to-day administration duties including Windows Active Directory object maintenance.

Conducts complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019,

Domain Controllers, user authentication and other operational systems as needed

Responsible for the functioning of Microsoft Windows systems under supervision including on-prem

Azure AD, DNS, ADFS, PKI, DFS, DHCP etc.

Roles & Responsibilities

Ensure High availability of customers IT Infrastructure managed

Perform Incident, Problem & Change Management using assigned Tools

Ensure compliance to agreed SOWs

Handle Technical Escalations received from Customer

Create SOP s ensuring compliance to Service Level Agreements (SLA) and train internal teams

Troubleshoot High Severity incidents & Provide RCA

Take initiatives in learning new Technologies & Tools

Co-ordination with customer on Incident resolutions & closure

Perform diagnosis, troubleshoot, and conduct root-cause analysis in conjunction with the service team post-incident

Document technical procedures and work instructions

Excellent problem-solving skills.

Good analytical and communication skills.

Proficient understanding on global Active Directory Infrastructure, including, design and implementation of

Group Policy, domain consolidation for large scale organizations