Data Center Operations Technician

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Data Center Ops to join our team in Mahwah, New Jersey (US-NJ), United States (US).

Job Description:

Location: NJ - Mahwah
Operations Type: 24*7 operations - 365 days/year
Working Time Zone: 4days/week, 10hours/day + 25mins break time per day. Shift timing will be either 7:30pm 6:15am or 8:30pm 7:15am. Shift will be on rotations. There will be some trainings during day time at the initial stage of job

Experience level: Mid level

Job Description

• Resource will be working onsite to handle Data Center Hardware Reports, lift and shift, Support SMC Troubleshooting.
• Work with Hardware providers, escort vendors in the facilities
• This position provides 24/7 - 365 Hardware support to our Ramapo Ridge Datacenter.
• The Datacenter Hardware team is responsible for swapping failed server components such as DIMMS, Power supplies, Array controllers, Hard drives, etc.
• Will also be responsible for Vendor Escorts, Server installations, Server decommissioning and Vendor dispatching.
• Candidate will work trouble tickets and create work orders for repairs.
• This position is based on a 4x10 workday. Candidate must possess working knowledge of server components, and be willing to work any shift. (Day, twilight, overnight and weekends.)

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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