IT & Lab Support Technician

Overview

Hybrid
$65 - $65
Contract - W2

Skills

lims
eln
powershell
jira
mdm
active directory

Job Details

Now Hiring: IT & Lab Support Technician Hybrid Remote | Boston, MA | No C2C

We re looking for a sharp, hands-on IT & Lab Support Technician to help power both our office and laboratory environments. If you're equally comfortable supporting end users and embedded lab systems, this hybrid role is built for you.

You'll provide Tier 1/2 IT support (Windows/macOS), manage devices and network access (Active Directory, M365, VPN), and keep lab instruments (like plate readers, sequencers, LIMS/ELN systems) running smoothly. You'll also handle AV, backups, basic scripting (PowerShell/Bash), and ensure compliance with security protocols.

Ideal Profile: 2 4+ years in IT support (biotech/lab preferred) Comfortable with both office tech and lab instruments Familiar with LIMS/ELN, lab data storage, and secure networks Strong troubleshooting, communication, and customer service skills Experience with Jira, MDM tools, and vendor coordination is a plus

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