Overview
Skills
Job Details
NTT DATA Services currently seeks a Route/Switch and SDWAN Engineer to remotely join our team.
The Level 4 Route/Switch and SDWAN Engineer will be responsible for designing and implementing advanced routing, switching, and SDWAN network solutions. This role requires deep expertise in routing and switching technologies, as well as SDWAN, including the ability to design and deploy solutions across multiple vendors such as Cisco, Juniper, and Aruba.
The engineer will lead design and delivery projects, work closely with clients to meet complex requirements, and mentor less experienced engineers on the team.
Job Profile Summary:
Responsible for setup and installation of technical systems, applications, or process designs for client's purchased or outsourced technology and business process solutions. Works directly with clients to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.
Key Responsibilities:
- Design and deploy advanced routing, switching, and SDWAN solutions.
- Develop and implement network policies and configurations for routing, switching, and SDWAN environments.
- Perform hands-on installation, configuration, and maintenance of network components such as routers, switches, and SDWAN devices.
- Interact with clients on-site and remotely to meet highly complex requirements of a solution.
- Delegate lower complexity tasks to engineers and assume responsibility for coordinating the activities of junior engineers.
- Lead by example and monitor the quality of engineers' work, ensuring performance targets are met.
- Write reports and proposals, and complete and maintain project documentation.
- Recommend improvements to standard operating procedures relating to installations and fixes.
- Act as a coach and mentor to Implementation Engineers.
- Participate in highly complex design work, providing input to the design.
- Work independently and take ownership of relevant technologies according to domain or specialization.
- Monitor the quality of work produced by Engineers and Technicians and make recommendations for continuous improvement.
- Engage vendors for priority escalations or bugs found during deployments.
- Perform any other related tasks as required.
- Extended understanding and appreciation of technical design and business principles.
- Extended project fundamentals demonstrated in the execution of installations and other assignments.
- Ability to take ownership as technical lead during the project lifecycle.
- Extended customer engagement skills.
- Extended relevant domain specialist knowledge and expertise.
- Excellent verbal communication skills.
- Client-focused with a proactive approach to solving problems.
- Ability to coach, mentor, and provide guidance to team members.
- Bachelor's degree or equivalent in Information Technology, Computing, or a related field.
- Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP, etc.
- Cisco DevNet certification is desirable.
- Minimum of 10 years of experience in network engineering, with at least 7-10 years of experience leading design and delivery for professional services.
- Extended work experience in technical implementation engineering, specific to Networking technologies.
- Extended experience engaging with clients and conducting presentations.
- Extended report writing experience.
- Extended experience in Networking technologies such as routing, switching, SDWAN, core and access layers.
- Extended experience in diagnosis and troubleshooting.
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($x - x/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.