Software Updates Engineer

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

Description Be part of the team that keeps billions of Apple devices up to date on the latest operating systems. The Core Operating Systems team is looking for talented problem solvers with a deep understanding of computer architectures. Identifying and mitigating possible problems in a sea of a billion devices is the ultimate reliability challenge. A problem affecting 1% of the 1 billion+ device population still affects 10 million devices! Are you up for the challenge?

Responsibilities

• Identify failure patterns in incoming reports, through aggregate user reports, analytics and logging that you will augment.
• Investigate failed software issues, and devise tools and methods to isolate the problems encountered. Communicate the top issues and trends, helping teams across the company to get the right solution.
• Develop new features and improvements in the operating system to improve asset delivery reliability.

Minimum Qualifications

• Strong systems programming skills are a must (Swift, Obj-C/C/C++, or similar). Strong Swift, Objective C, and Python knowledge is preferred.
• Strong debugging skills are a must, particularly post-failure analysis.
• Should be familiar with OS trouble shooting with Apple product specific knowledge as a plus.
• Should be familiar with compiling and building complex systems. Knowledge of Xcode is a plus.

Preferred Qualifications

• Ability to parse telemetry and large datasets to find failure patterns.
• Passion for developing strong, robust systems capable of networking across the globe.
• Desire to dig into the details that produce excellent systems.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .