Active Directory Administrator

This individual will need to work with Active Directory, SCCM and DBA teams to understand the requirements for the Software Infrastructure Group. Serve as an engineer reporting directly to a functional manager. Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server infrastructure. This individual has 24/7 on-call responsibilities shared with the group.
Daily Duties:
Non-Technical

• Effectively interact and communicate with peers to Director-level IT professionals.
• Provide feedback to the team regarding product issues, enhancements and new features.
• Must have initiative, drive and be a self-starter.
• Ability to ask pertinent questions of others.
• Proactively seek to identify, communicate and implement process related improvements.
• Effectively manage multiple tasks and activities concurrently and be able to provide periodic status updates to key stakeholders
• Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
• Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
• Good customer skills, attentive to detail, and responsive to customer tickets.

Technical

• Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.
• Develop workaround solutions as appropriate.
• Perform equipment and software upgrades
• Maintain familiarity with current computer and network products
• Adhere to corporate information security guidelines and promote information security among coworkers
• Performs other duties and special projects as assigned.

Required Skills

• ACTIVE DIRECTORY MAINTENANCE
• GPO CREATION AND MAINTENANCE
• CREATION OF ALL ELEVATED ACCOUNTS AND GROUPS
• CREATION OF MANAGED SERVICE ACCOUNTS AND GROUPS
• Knowledge of networking protocols, including TCP/IP, http, DNS, MLLP, NDMP, NTP
• Documentation creation and updating
• Experience in PCI/NIST/PUB1075 regulations and Audits
• Change Management
• Disaster Recovery
• Organizational Skills
• Verbal Communication Skills
• Written Communication Skills

Preferred Skills

• Server System OS Hardening of all Servers built SCDOR Networks
• Daily Production Support issues
• Managing Windows 2019/2012 Servers
• HYBRID CLOUD SOLUTIONS
• SHELL SCRIPTING - POWERSHELL, JASON

Required Education/Certifications:
A Bachelor's degree in information technology systems, computer science, or related field and 6 years of experience in information technology systems or related area.

Preferred Education/Certifications:
.Multiple Industry Certifications in field. MCP, MCSE, Cloud