Cyber Security Ops Analyst

JOB TITLE: Cyber Security Ops Analyst
JOB LOCATION: Boston MA
WAGE RANGE*: $48-$50
JOB NUMBER: Client-26-1030-0P100-0P110-119465

REQUIRED EXPERIENCE:

Required Qualifications

• 2+ years of experience in IT operations
• 2+ years of experience in cybersecurity operations
• Strong analytical, organizational, and communication skills
• Team-oriented with excellent time management
• Authorized to work indefinitely in the U.S.

Preferred Qualifications

• Bachelor's degree in Cybersecurity, Information Security, or related field
• Industry certifications (e.g., CISSP, Security+)
• Experience in a large-scale Cyber Security Operations environment

JOB DESCRIPTION

As a member of our five-person Security Operations team, you'll report to the Information Security Lead and play a critical role in threat detection, incident response, and the continuous improvement of our security posture. This is a hands-on technical position ideal for a self-starter passionate about cybersecurity and threat hunting.

Key Responsibilities
Security Operations & Monitoring

• Respond to alerts from the Security Operations Center (SOC), Endpoint Detection and Response (EDR) systems, and identity platforms.
• Triage and resolve ServiceNow security tickets.
• Analyze daily system reports and threat intelligence feeds for actionable insights.

SIEM Management

• Configure and refine alerts to enhance proactive and reactive capabilities.
• Maintain and optimize dashboards, queries, and data hygiene.
• Ensure log source enrollment and compliance with the Common Information Model (CIM).

Threat Detection & Incident Response

• Conduct threat hunting using IOCs, IOAs, and emerging TTPs.
• Leverage SOAR workflows for automated response and remediation.
• Analyze web proxy and firewall traffic to detect and investigate anomalies.
• Participate in incident response and post-incident reviews.
• Continuously assess infrastructure and applications for vulnerabilities and risks.

Visibility & Compliance

• Develop dashboards and reports to track security metrics and tool performance.
• Enhance visibility across network and endpoint environments.
• Recommend and implement security improvements, including system hardening and content filtering.
• Audit and validate the deployment and effectiveness of security controls.
• Ensure adherence to MassDOT's security policies and standards.

Vulnerability Management

• Support vulnerability assessments and communicate findings to relevant stakeholders.
• Monitor and analyze the security posture of infrastructure and applications.
• Respond to alerts related to malware, breaches, zero-day threats, and trending vulnerabilities.

Additional Duties

• Stay current on cybersecurity trends, threats, and regulatory developments.
• Recommend security solutions aligned with business needs and compliance requirements.
• Apply risk management frameworks effectively.
• Provide professional support to internal and external stakeholders.
• Offer deskside support for investigations and user education.

Participate in emergency response efforts and provide on-call support as needed

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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