Senior Process Specialist

Position: Senior Process Specialist Automation Transformation
Location; 100% REMOTE
Duration: 6 Months

Role Summary:

Lead the evolution of the automation practice from RPA to a Hyper Automation model by redefining intake processes, upskilling BAs, and integrating AI-driven technologies.

Key Responsibilities:

Intake Process Standardization

• Map and streamline current intake workflows
• Define scalable, standardized intake frameworks

Process Documentation Redesign

• Evaluate and enhance PDDs for AI/Hyper Automation readiness
• Establish future-state documentation standards

Hyper Automation Strategy

• Define target operating models with AI, Copilots, and Agentic workflows
• Recommend tools/platforms to support next-gen automation

BA Capability Transformation

• Upskill BAs into Process Analysts with AI-first thinking
• Introduce frameworks: value stream mapping, process mining, etc.

Tooling & Enablement

• Recommend tools for process discovery
• Embed LLMs, prompt engineering, and agent design in BA toolkits

People-Process-Technology Alignment

• Drive holistic transformation across org structure and culture
• Lead change management and cross-functional collaboration

Ideal Candidate:

• Strong background in process transformation and automation strategy
• Skilled in business architecture and enterprise process frameworks
• Experienced in mentoring BAs into strategic Process Analysts
• Familiar with Hyper Automation, AI/ML, LLMs, and Agentic systems
• Practical, outcome-driven approach (not necessarily Six Sigma)

Expected Outcomes:

• Standardized, future-ready intake process
• Repeatable framework for evolving documentation
• Shift from task automation to value-driven transformation
• Skills roadmap for BA transformation
• Tooling strategy for AI-integrated process thinking

Regards,

Tim Patten

IT Recruiter - US Staffing

tim (at) pullskill (dot) com

Direct: 551-272-o2o3 | Desk: 2o1-497-1o1o Ext:11o