IT Support

Overview

On Site
$45 - $48
Contract - W2

Skills

IT Security
Computer Hardware
Microsoft Power BI
Microsoft Windows
Technical Support
Information Technology
Customer Service
Computer Networking
IT Management
Operating Systems

Job Details

Title: NCDEQ - User Support Specialist-Expert (777396)

Client: State of NC

Job ID: 777396

Duration: 09/29/2025 to 01/07/2026

Location: 217 W. Jones Street Raleigh, NC 27603

Pay rate: $48

Interview Type: In Person Only

Summary:

The Information Technology Division within the Department of Environmental Quality (DEQ) provides IT leadership, services, and consultation. It supports the programs and divisions of the N.C. Department of Environmental Quality with tools and technologie

Job Description:

  • This position will be on-site in the Raleigh, NC office.
  • General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation, support and/or training for technology-based systems.
  • Employees may provide support of hardware, applications, operating systems, and networking.
  • This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Skill/Experience Description

Required/Desired

Amount of Experience

Candidate Experience

Broad knowledge and skills from a range of technologies to address work assignments.

Required

3 Years

General knowledge of IT security principles.

Required

3 Years

General knowledge of Microsoft OS and general productivity tools (MS Office, SharePoint, OneDrive, OneNote, Power BI, etc.).

Required

3 Years

Skilled customer service professional.

Required

3 Years

Skilled IT consultant with the ability to solve and/or prevent technical problems.

Required

3 Years

Ability to independently resolve routine and non-routine issues on software and/or hardware.

Required

3 Years

Ability to organize and follow complex and/or detailed technical procedures.

Required

3 Years

Ability to solve unexpected problems associated with projects and daily work.

Required

3 Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.