Technical Writer for a well-known consumer device company in Sunnyvale, CA

Overview

On Site
Up to $74
Full Time

Skills

Clarity
Collaboration
Communication
Computer Hardware
Content Management Systems
Content Strategy
Continuous Improvement
Digital Asset Management
Documentation
Editing
Hardware Troubleshooting
Management
Organizational Skills
Repair
Research
Scripting
Training
Video
Workflow
Writing

Job Details

A globally leading technology company is looking for a Technical Writer to develop clear, accurate, and user-friendly hardware repair documentation and training content for service technicians. In this role, you ll collaborate with cross-functional teams to create procedural guides, video scripts, and technical content that support technician learning and workflow efficiency. This is an exciting opportunity to contribute to world-class service materials that enhance the customer repair experience - apply today to join an innovative and fast-paced team.
Job Responsibilities:
Develop clear and accurate hardware repair procedures and documentation
Create training materials to support technician learning and workflow understanding
Ensure technical content is concise, consistent, and easy to follow
Collaborate with cross-functional teams to maintain accuracy and clarity in documentation
Support continuous improvement of service and repair content quality
Write and edit procedural video scripts, manage content strategy, and analyze content performance through data analytics
Key Qualifications:
Excellent communication, collaboration, and organizational skills
Ability to research technical topics and convey technical information to readers of varying skill and experience
Experience writing step-by-step hardware procedures
Ability to balance multiple tasks for several projects at the same time, often on short timelines
Experience with style guides (experience writing globally and accessibly is a plus)
Experience with content management systems, digital asset management, word processing, and spreadsheet apps
Trustworthy; often information is confidential

Education:
Associate s or Bachelor s degree in a relevant field, or equivalent experience required
Key Note: Please include a portfolio showcasing sample scripts you ve written, along with links or references to the resulting video content (if available), even if you were not the video producer.

Type: Contract
Duration: 3 months with extension
Work Location: Sunnyvale, CA (100% on-site)
Pay rate: $50.00 - $74.50 (DOE)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About OSI Engineering, Inc.