Production Support Lead

Overview

On Site
$50 - $52
Accepts corp to corp applications
Contract - W2
Contract - 24 Month(s)

Skills

SQL
UNIX
Windows
Autosys
ITIL
Banking

Job Details

Position: Production Support Lead
Location: North Quincy, MA 02171
Mandatory Skills: SQL, UNIX, Windows,Autosys, ITIL
Desired Skills: Splunk, Dynatrace, Banking Support
  • Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis.
  • Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process.
  • Good experience in DB Queries Be able to write queries including fair complexity.
  • Good experience support environment Be able to understand ticket priorities, escalation matrix, client connects, weekly status representation, MI protocol, etc.,
  • Having Exposure in support banking application.
  • Having exposure in monitoring tools like Splunk, Dynatrace.
  • Having additional knowledge on Grafana
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About Laiba Technologies LLC