EPIC Ops Support Consultant

Overview

Remote
$40 - $45
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

EPIC
Workbench
SQL
Chronicle*
Bridge*

Job Details

Role : EPIC Ops Support Engineer

Location : Fully Remote

Duration: Contract

Responsibilities:
o Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
o Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads.
o Analyze and resolve provider onboarding issues
o Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
o Maintain and load de-identified test membership data into HEPPI in accordance with customer enterprise standards.
Required Skills:
Minimum 5 years of EPIC operations support experience
Epic Bridges
Epic Chronicles
Epic Workbench Reporting
Excellent Communication Skills - working with both business partners and provider community
Strong Analytical skills
SQL skills
Desired Skills:
EPIC certification
Epic Payer Platform Experience
Epic Tapestry Knowledge

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