Overview
Skills
Job Details
Job Description:
CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and we guarantee payment within that period of Net 30, regardless of the client's payment status to us.
***Crop to Crop resumes are accepted
Location Requirement: Onsite or Remote? Candidates MUST be WI residents or willing to relocate to WI prior to starting the role at their own expense. This is a hybrid position, requiring extensive travel to remote sites throughout the state while driving a state fleet vehicle, or when appropriate, use of a personal vehicle with expensed mileage costs.
The Network Analyst II position is a highly technical role responsible for overseeing and managing multiple competing projects, championing the modernization of agency infrastructure, and helping to define ongoing support procedures including life cycle planning for critical infrastructure, facilities, or building technologies. Additionally, this role requires hands-on physical technology work, not limited to running cables, mounting equipment, installing hardware, and assisting with infrastructure projects. While not directly responsible for network administration, the Network Analyst II plays a key part in identifying, troubleshooting, and coordinating solutions for network issues in partnership with IT leadership and external service providers.
Working both independently and as part of project teams, the Network Analyst II collaborates with senior technicians, external vendors, and program area stakeholders to ensure the reliable operation of infrastructure technologies across multiple locations while providing guidance regarding agency network systems, building automation controls, and life-safety technologies including best practices, industry standards, code compliance, and implementation procedures.
Responsibilities
Facilities Technology & Project Support
- Coordinate and oversee the IT related components of installation and ongoing management for agency network infrastructure, surveillance systems, access control equipment, fire or security systems, building automation controls, VoIP systems, etc.
- Coordinate and assist with technology setups for new locations, renovations, and infrastructure upgrades.
- Manage external vendors or contractors performing system installations and integrations.
- Frequent travel to WHS and partner locations attending and providing technology expertise in support of numerous Facilities or IT led projects.
Network & Physical Infrastructure Support
- Install, terminate, and maintain network cabling, fiber, and structured wiring for network and facilities technology.
- Perform patching and connectivity troubleshooting at network closets and workspaces.
- Identify network performance issues, coordinate with external network service providers, and submit service requests as needed.
- Support the setup, relocation, and maintenance of networked hardware, including workstations, access points, and facility technology endpoints.
- Assist with physical infrastructure projects, including wiring for security cameras, door access systems, life safety equipment, and audiovisual (AV) installations.
- Frequent travel to remote WHS locations for infrastructure support or installations
Business IT System Technical Support & Collaboration
- Support audiovisual (AV) systems and web-conference technologies in meeting rooms, public areas, and event spaces across WHS locations throughout the state.
- Respond to technical requests related to network infrastructure, AV systems, point-of- sale systems, and other facilities technologies.
- Troubleshoot hardware and software issues, escalate complex problems as needed.
- Work with external service providers to escalate and resolve complex technical issues.
- Provide user education and training including the creation of user guides, FAQ, and SOP documents while championing the adoption of new technologies or software applications
- Maintain documentation including standard operating procedure (SOP) documents, cabling layouts, network drop records, infrastructure maps, and system configurations.
- Collaborate with IT leadership and senior technicians on creation of roadmaps for infrastructure improvements and modernization efforts.
Required Skills: 5+ years of experience in the following:
- Experience with facilities infrastructure, access control, surveillance, telecommunications, life-safety, or building automation technology and systems.
- Experience in network connectivity, network cabling, structured wiring, and physical technology installations including troubleshooting, identifying issues, and coordinating with external service providers.
- Experience installing and supporting a variety of IT resources that enable daily business functions such as A/V technology, web-conferencing solutions, or point-of-sale equipment
- Valid driver's license and ability to travel statewide.
- Ability to lift up to 50 lbs. and access mechanical spaces as needed.
Desired Skills:
- Experience with state, local, or federally funded IT infrastructure projects
- Experience with IT network services including DNS, NTP, DHCP, Active Directory, etc.
- Experience with card access systems and surveillance solutions or hardware including C CURE 9000, Avigilon, Exacq, and Axis