Overview
Remote
On Site
USD 80,001.00 - 120,000.00 per year
Full Time
Skills
Remote Support
DSS
Help Desk
Technical Support
Network Operations
Service Operations
LAN
Engineering Support
Project Management
Operations Management
Service Desk
Quality Assurance
Risk Management
Network
Computer Hardware
Cyber Security
Information Assurance
Security Operations
Business Operations
IT Infrastructure
Security Clearance
Information Technology
Systems Engineering
FOCUS
Job Details
Job ID: 2506170
Location: REMOTE WORK, DC, US
Date Posted: 2025-05-29
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No
Description
SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract.
These positions will provide a broad range of desktop and end-user services in support of DHS's mission to safeguard the American people, our homeland, and our values. Services include but are not limited to: call/contact center services, help desk services, service desk support services, end-user support services, network operations and maintenance support services, operation and maintenance of the DHS HQ A-LAN, engineering support services, and project management services.
The positions are contingent upon contract award anticipated for August 2025 with an September 2025 start date.
All positions must be performed in the United States and will be either be on contractor site, government site, or remote.
Qualifications
Positions will be available in the following skill areas. Minimum requirements will vary based on role, level, education and experience:
Project Management
Operations Management
Service Desk
Quality Assurance and Risk Management
Network Engineers
Hardware Engineers
Software Engineers
Cyber Security Engineers
Information Assurance and Security Operations
Business Operations
IT Infrastructure
Systems Engineers
EDUCATION AND EXPERIENCE:
Minimum requirements will vary based on role, level, education and experience
CLEARANCE REQUIREMENT:
Active Secret or Top Secret clearance
Must be able to successfully obtain a DHS Public Trust
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Location: REMOTE WORK, DC, US
Date Posted: 2025-05-29
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: Top Secret
Potential for Remote Work: No
Description
SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract.
These positions will provide a broad range of desktop and end-user services in support of DHS's mission to safeguard the American people, our homeland, and our values. Services include but are not limited to: call/contact center services, help desk services, service desk support services, end-user support services, network operations and maintenance support services, operation and maintenance of the DHS HQ A-LAN, engineering support services, and project management services.
The positions are contingent upon contract award anticipated for August 2025 with an September 2025 start date.
All positions must be performed in the United States and will be either be on contractor site, government site, or remote.
Qualifications
Positions will be available in the following skill areas. Minimum requirements will vary based on role, level, education and experience:
Project Management
Operations Management
Service Desk
Quality Assurance and Risk Management
Network Engineers
Hardware Engineers
Software Engineers
Cyber Security Engineers
Information Assurance and Security Operations
Business Operations
IT Infrastructure
Systems Engineers
EDUCATION AND EXPERIENCE:
Minimum requirements will vary based on role, level, education and experience
CLEARANCE REQUIREMENT:
Active Secret or Top Secret clearance
Must be able to successfully obtain a DHS Public Trust
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.