Overview
Skills
Job Details
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Job Title : IT Analyst (SAAS Cloud Application Engineer)
Location: Remote
Longterm Contract
Description
Research, implement, and maintain Software-as-a-Service (SaaS) cloud systems and product solutions using innovative cloud engineering principles. Support and manage enterprise network systems, applications, data migration/integration solutions, and vendor services. Work independently to interpret and develop solutions to complex business challenges that have a significant impact on the function or branch. Specialized skill set and proficiency with procedures and techniques. Recognized as an expert in own area within the company.
Responsibilities
Oversee complex technical projects and initiatives that have significant risk and business impact
Perform and guide complex SaaS cloud systems configurations to align with organizational needs
Act as the primary technical resource for assigned workstreams
Promote key cloud methodologies, approaches, and market trends
Review and edit functional and technical project deliverables to assess cloud capabilities and potential solutions
Align product roadmaps and features with SaaS vendor release cycles
Manage the SDLC process from requirement intake to deployment
Consult and support internal customers as a trusted advisor
Design and document technical solutions to functional system requirements
Assist with the development and enhancement of practices, procedures, and instructions
Develop and maintain strong working relationships with team members, subject matter experts, and leaders, work with senior management on complex issues
Lead medium to large projects and initiatives
Mentor lower-level staff
Bachelor's degree in business administration, Management/Information Systems, or equivalent training, education, and experience
7-10 years of experience in absence /Time & Labor
Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
Advanced skill in SaaS cloud developer tools such as Visual Builder Studio (VBS), Visual Builder Cloud Services (VBCS), Generative AI Chatbots, and Content/Knowledge development
Advanced skill with case management and ticketing systems, such as Service Now, ADO or Jira
Advanced skill to work independently with limited guidance and as part of a team, and experience with guiding and mentoring others
Advanced interpersonal skills including the ability to interact effectively with external contacts and all levels of management and staff
Advanced knowledge of SaaS Cloud functional/technical data flows, notifications, and integrations between various applications
Advanced knowledge of cloud technologies, AI concepts, and related duties such as designing, planning, administering, developing, or maintaining cloud-based applications.
Advanced functional knowledge of current cloud technologies, competition, and trends
Proven leadership and stakeholder management skills with the ability to influence executive decisions