Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
No Travel Required
Skills
ServiceNow
SAP Ariba
Coupa
Jira
IT procurement
software purchasing
workflow automation
process orchestration
stakeholder coordination
KPI reporting
compliance
Lean Six Sigma
PMP
ITIL
Job Details
About the Role:
We are seeking a results-driven Process Orchestration Lead to manage and optimize the end-to-end software procurement lifecycle. This strategic role serves as a critical liaison between IT, Procurement, Legal, Security, Finance, and Business Units, ensuring that software purchasing is seamless, efficient, compliant, and aligned with business objectives. The ideal candidate will bring a passion for process excellence, workflow automation, and stakeholder coordination.
Key Responsibilities:
- Lead cross-functional collaboration across IT, Procurement, Legal, Security, and Finance to define and streamline the software purchasing process.
- Design and implement process orchestration using tools such as ServiceNow, SAP Ariba, Coupa, or Jira to enable automation and transparency.
- Monitor and optimize procurement lead times, approval workflows, exception handling, and process adherence.
- Leverage data analytics and dashboards to deliver insights into procurement cycle times, bottlenecks, and efficiency gains.
- Serve as the central point of contact for coordinating software acquisitions across the enterprise.
- Create and maintain documentation, training materials, and communication strategies to ensure smooth onboarding and process adoption.
- Drive change management initiatives to support new tools, process updates, and user engagement.
- Track and report on key performance indicators (KPIs), including SLA compliance, process efficiency, and cost savings.
- Present executive-level summaries on procurement performance, risks, and continuous improvement opportunities.
Required Qualifications:
- Bachelor s degree in Information Technology, Business Administration, Supply Chain, or a related field.
- 8+ years of experience in IT procurement, software sourcing, or business process management.
- Demonstrated expertise with orchestration and workflow tools such as ServiceNow, SAP Ariba, Coupa, or Jira.
- Proven track record in project management, cross-functional coordination, and process transformation.
- Strong analytical, organizational, and communication skills.
- Familiarity with procurement compliance frameworks and workflow automation best practices.
Preferred Qualifications:
- Certifications such as Lean Six Sigma, PMP, or ITIL.
- Experience in a fast-paced, high-growth environment, preferably in automotive, manufacturing, or technology sectors.
Regards,
Gaganpreet Singh
Senior Talent Executive
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