IT Operations Analyst-GX

Overview

On Site
Accepts corp to corp applications
Contract - Long term
100% Travel

Skills

Telephony
Voice systems
IPC Unigy turret
IPC Admin

Job Details

Be a technical team member with subject matter expertise in multiple areas including: network communications, Voice and multiple areas of telephony, carrier services and specifically for trade floor voice systems
Assist in troubleshooting/remediation efforts within the Voice environment.
Perform M/A/C work on Cisco CUCM and IPC trader voice systems.
Assist in trade overall front office and trade floor support.
Assist in trade overall front office and trade floor workspace support the job.
Required:

3 - 5 years of experience in support of trade floor voice solutions and 5 years in a network communication environment.
Position requires a solid understanding and knowledge of IPC Unigy, Voice Trading Infrastructure and SIP and legacy carrier services.
Knowledge of MAC work on IPC trader voice systems, Voice recording systems, Movius Mobile phone recording application, Cisco CUCM and SIP & TDM Carrier services.
Financial services experience with trader voice, specifically IPC Unigy turret systems and Carrier Services is required.
Experience with management and support of IPC turrets (with IPC Qualifications).
Understands the challenges in configuration and ongoing management of a global on-net dialing plan in a CUCM environment and IPC systems.
Has carrier/circuit experience. Has a solid technical understanding of traditional PRI trunks, SIP trunks, PLAR, Hoot & Holler, and other traditional voice circuit types.
Solid understanding of network protocols, QoS, and other VOIP related network components.
Experience working with carriers, hardware vendors, with raising quotes and Task Orders.
Have excellent written and verbal communication skills.
Education:

Need to have passed advanced IPC Admin qualifications.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.