Electronic Security Technician

We are searching for an experienced Security Systems Technician to join our team!

*This is NOT a remote role - Candidate must be near Richardson, TX

The ideal candidate will conduct the programming, testing, and commissioning of the physical security systems, including access control, video management, and intrusion detection systems as needed.
This position requires a minimum of no less than 3 years of relevant experience with Software House system platform. Recognized industry certifications and accreditation in the relevant security systems are of benefit. Previous experience in project management is favorable.

Responsibilities:

• Work closely with programmers for any additional programming needs for project work, testing, and commissioning of the physical security systems, including access control, video management, and intrusion detection systems as needed and when required
• Work directly with Managers and Global Security Operations Center (GSOC) to ensure any site changes or additions are tested and commissioned
• Interact with all ticketing systems to lodge, track, and escalate security systems issues and requests from report to resolution
• Coordinate with site leads, corporate IT, and other relevant teams to drive resolution for all tickets
• Interface and lead coordination efforts with corporate IT/ DT (Digital Technology) team for all required IT hardware, cabling, and network needs
• Configure new devices onto existing systems and confirm with Q-Net and/or for additional support and triage as needed
• Ability to multitask while balancing shifting priorities
• Conduct special projects and duties assigned by managers
• Evaluate physical security controls to provide guidance on site security posture in comparison to Global Security standards and propose remediation for security vulnerabilities or other areas where site could benefit from technological improvements
• Functioning project management oversight and liaison between site focal points
• Support initial project scoping for real estate and facilities led decision points
• Security technology application administration and troubleshooting
• Conducts site project assessments and analysis for standard compliance by site, and integrator installation standards
• Evaluate use cases for security technology solutions for end customers, working with integrators to define and recommend NIST / DFARS compliant solutions
• Ability and extensive expertise to perform initial triage and troubleshooting of the security systems to reach timely resolution of on-site issues

Requirements:

• High ethical standards and excellent judgment, discretion, and diplomacy, with the ability to handle highly confidential and sensitive information
• Excellent written and oral communication skills, with demonstrated experience/skill in communicating across different channels and with various levels of business leadership
• Ability to self-direct and motivate in a team-oriented, collaborative environment
• Ability to stay detail-oriented and manage multiple priorities in a fast-paced environment
• Ability to work at height
• Have or possess the ability to obtain OSHA 30 certification
• If U.S. Department of Defense (DoD) Security Clearance is not currently held, then the ability to obtain it a later date must be possible
• 3 years experience with Software House (candidates with no Software House - C-Cure 9000 experience won't be considered)
• C-Cure 9000