Overview
Skills
Job Details
Key Responsibilities
- Engage business partners to gather requirements and translate functional needs into technical specifications for CX – Sales Cloud and Subscription
o Sales Force Automation
§ Lead Management
§ Opportunity Management
§ Account and Contact Management
§ Activity Management (Tasks, Appointments, Calls)
o Sales Performance Management
§ Territory Management
§ Quota Management
§ Incentive Compensation Management
§ Sales Forecasting
o Partner Relationship Management (PRM)
§ Partner onboarding and management
§ Deal registration
§ Partner collaboration
o Sales Campaign Management
§ Sales campaigns
§ Integration with marketing activities
o Customer Data Management (CDM)
§ Centralized customer master data for accounts, contacts, and organizations
§ Data quality and enrichment services
o Sales Planning
§ Sales territory and quota planning
§ Resource assignment
- Oracle Subscription Management Cloud: Knowledge on end-to-end management of subscription offerings, from creation and pricing through billing, amendments, renewals, and analytics.
- Experience with web services standards and technology including WSDL, SOAP, REST, XML, XML-Schema, XSL, WS standards/Security etc.
- Strong knowledge of the CPQ Data Model
- Work closely with business analysts and project managers to provide customer support
- Also if the candidate has knowledge of HTML, CSS, JavaScript, that would be an added advantage.
Qualifications & Skills
Mandatory:
- Bachelor’s degree (BE, BTech, MCA).
- Minimum 5 years’ experience with Oracle CX Cloud products (CPQ, Marketing Cloud, Field Service Cloud, Fusion Sales/Service Cloud).
- Deep Implementation/Support experience of CX processes and CPQ solution areas.
- Proficiency with JavaScript, jQuery, KnockoutJS, NodeJS, HTML, CSS, Webpage Design, Python, VBCS, Redwood.
- Strong analytical and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
Good-to-Have:
- Excellent communication and project management skills, including stakeholder and team facilitation.
- Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support.
- Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c platforms.