Technical Writer

Job Responsibilities

• Oversee and manage a portfolio of security projects and provide support to senior management in developing strategies and facilitating priorities.

• Ensure effective collaboration among operating agency stakeholders.

• Monitor and track project tasks and progress.

• Support project managers advancing initiatives.

• Assist in the development of security initiatives, policies, and procedures.

• Manage comprehensive project coordination with strong emphasis on:

  • Budget management

  • Scope development

  • Executive-level presentation development

• Monitor and track security needs ensuring projects align with:

  • Established timelines

  • Financial constraints

  • Security standards

• Prepare executive-level presentations.

• Facilitate discussions with internal and external stakeholders.

• Track progress against milestones ensuring alignment with departmental objectives.

• Collaborate with cross-functional teams including:

  • IT

  • Procurement

  • Legal

  • Other internal departments

• Conduct market research and analysis to identify:

  • Emerging technologies

  • Qualified security vendors

  • Security vendors based on vendor evaluation

• Recommend emerging technologies including:

  • AI surveillance

  • Security analytics tools

• Support tracking and reporting on tactical programs such as:

  • Drones

  • Deployable camera development

  • Tactical security programs (as required)

• Monitor project budgets, track expenditures, and prepare financial reports ensuring:

  • Alignment with funding allocations

  • Cost control measures

  • Accurate budget tracking and reporting

• Support evaluation and improvement of security programs by:

  • Assisting in performance reviews

  • Identifying areas for enhancement

• Assist in developing and managing a video library including:

  • Tracking footage for operational insights

  • Incident documentation

  • Incident tracking for investigations and reporting

• Provide regular project updates to leadership and track performance metrics.

Job Requirements

• This position requires onsite presence at various operating locations within the Service Territory.

• After 30 days from hire date, employee becomes eligible for one telework day per week.

• Candidates may be required to:

  • Travel to operating offices or field locations as needed

  • Work a flexible schedule not exceeding 37.5 hours per week, up to 48 weeks per year.

• Minimum of 1 – 3 years of professional work experience in:

  • Project coordination or project management role

  • Physical security or technical system deployment

• General familiarity and understanding of:

  • Project management principles

  • Video management systems and security cameras

  • Electrical principles in security / low voltage systems

  • Engineering design cycle

  • Software Development Life Cycle (SDLC)

  • Systems Development Life Cycle (SDLC)

• General understanding of Basic IT communication and networking concepts including:

  • Protocols

  • Encryption

  • Virtual Private Networking (VPN)

  • Operating Systems (OS)

  • Computer resource allocation

  • Networking and security system communication

• Must possess:

  • Valid US Driver License

  • Valid US Driver License (Driver License is mandatory)

• Preferred certification:

  • Lean Six Sigma

Educational Qualification

• Bachelor’s degree in one of the following or similar technical disciplines:

  • Project Management

  • Engineering

  • Computer Science

  • Information Science or Systems

  • Information Science or Systems

  • Applicable technical discipline

• Candidate must possess a bachelor’s degree in the listed areas or similar applicable fields.