Lead Analyst, Reward IT

Overview

Remote
On Site
$Market
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - to 10/18/2026

Skills

Fiserv
Process Management
Finance
Messaging
Testing
Promotions
Cascading Style Sheets
Data Warehouse
Reporting
Auditing
Process Control
Corrective And Preventive Action
Management
Payments
DMM
IDP
Credit Cards
Loyalty Program
Project Management
Conflict Resolution
Problem Solving

Job Details

Title: Lead Analyst, Reward IT

Location: 4125 Windward Plaza, Alpharetta, GA, USA, 30005

Duration: 12 months (possibility for extension)

100% Remote Position

Job Description


Job title: Lead Analyst, Reward IT

Slight preference to EST

MUST HAVE: Strong demonstration of First Data Fiserv/First Data systems experience; looking for minimum of 2 years hands on experience.

Role Summary/Purpose:

The Lead Analyst, Reward IT is responsible for the wing-to-wing process management and operational execution of assigned Synchrony Financial Client Loyalty programs.

Essential Responsibilities:
Design loyalty strategies, programs and statement messaging to support client requirements.
Set-up Loyalty program operational rules in conjunction with the Client Systems Services (CSS) team and/or vendor personnel.
In conjunction with the IT Testing Team, test ongoing Loyalty programs and Loyalty promotional offers prior to live implementation.
Monitor loyalty promotions in production and provide the CSS Parameter Review Board with validation results.
Learn existing and newly developed capabilities of the various Loyalty platforms.
Utilize Data Warehouse and First Data resources to provide Reward program reporting for internal and external customers
Monitor and audit key Reward process control points to insure high quality "run" operations. Initiate corrective action as directed.
Other duties as assigned

Qualifications/Requirements:
Bachelor's degree and minimum of 2 years of IT experience or, in lieu of degree, HS diploma and minimum of 4 years of IT experience
Minimum 3 years of experience working in the credit card or payments industry
Minimum of 2 years of hands-on experience with First Data systems

Desired Characteristics:
First Data systems experience including DMM, IDP and AFP.
Hands on experience with First Data Rewards systems or other credit card loyalty programs
Credit card Loyalty programs experience
Proven experience effectively interfacing with cross-functional teams
Strong project management skills
Strong Quality orientation/skill set
Strong client orientation
Strong problem-solving skills
High level of initiative

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