Help Desk Support Specialist

The Technical Support Specialist - Help Desk provides first and second-tier technical support to end users across the organization. This role is responsible for identifying, researching, troubleshooting, and resolving hardware, software, and network-related issues while delivering exceptional customer service. The Specialist supports enterprise systems, maintains system integrity, and collaborates with IT team members to ensure reliable and secure technology operations. Essential Duties and Resp

The IT Helpdesk Support Specialist will form part of AdaptHealth's Network Operations Center. This role is primarily responsible for triaging and reacting to service interruption alerts that impact the proper functioning of AdaptHealth's technology platform and network. This role will include troubleshooting, diagnosis and resolution of system and network issues. The IT Helpdesk Support Specialist will work closely with Cloud Engineering, Network, Application owners and Service Desk teams to en

One of our clients in Morristown, NJ is urgently looking for a Help Desk Support Specialist Duration: Long-term Hourly: $25 - $28 per hour Must-to-Have Skills: Minimum 2-3 years of hands-on experience providing L1/L2 tech support.Hands-on experience with Laptop build/imaging and iPhone set up/configurationExperience with O365 and Active DirectoryMS Intune / MS Endpoint would be a huge plusExperience with ServiceNow or any other ticketing systemMobile Configuration (MDM) would be a plus

Job Title: Helpdesk Support Specialist Location: Onsite in Westbrook, ME Schedule: Mon-Fri 8am-4pm (40 hrs/week) Pay Rate: $18 - 20/hr In This Role You Will: Answer incoming calls to Help Desk, providing telephone support to Employees for computer systems or applications problems, personal computer, device or other related issues. Troubleshoot problems and provide immediate resolution, or perform additional research as needed to resolve issues. Perform root cause analysis and develop checklist