PTC SAP S/4HANA Analyst - Remote

Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.

Lead workshops to introduce new end to end business processes for Order to Cash with new system

Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare

Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned

Lead the testing of assigned functional systems

Perform System Integration Testing

Support User Acceptance Testing

Create user readiness documentation

Lead workshops for user training as assigned

Design and perform integration testing to support business process transformation from legacy systems

Create business process documentation as required

Provide SAP-BRIM functional support through hypercare phases post go-live

Provide root cause analysis and resolution for defects related to system and data issues

Support business with billing validation analysis to ensure accurate data migration/conversions

Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.

Lead and participate in project team activities for system work efforts related to enterprise systems.

Work independently to accomplish the tasks and duties assigned

Adhere to and follow all PTC standards, policies, and procedures

Utilize various software and/or technology tools to perform job duties

Perform tasks and other duties as assigned by the PTC

SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations

Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement

Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA

Experience managing Order-to-Cash workstreams keeping teams on track and budget

Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI

Hands-on use of configuration of dunning and collection methodologies of SAP-FICA

Automation Test process design and config for SAP-BRIM implementation

Ability to understand complex, B2B contracts and how they'd be represented in configurable billing/financial systems

Experience with Agile Project methodologies and traditional waterfall project methodologies

Real-world experience managing Global Billing operations

Proficient in the Microsoft Office 3NA suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module

The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters

Additional beneficial skills include:

Enterprise Business Solutions, specifically SAP projects

ITIL / ITSM practices and methodologies

Bachelor's degree in business management or information systems

Equivalent combination of education and/or experience may be accepted

Candidate's location is preferred to be within the Continental United States.

Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start

Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime

This position is primarily remote; however, this position will require reporting to the Commission's headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal. No additional compensation for any travel required, and rate is inclusive of any travel costs