Overview
On Site
USD 25.00 - 32.50 per hour
Full Time
Skills
Microsoft Office
FOCUS
Microsoft Windows
Microsoft
Computer Networking
Customer Service
Repair
Communication
Remote Support
Help Desk
Computer Hardware
Technical Support
Active Directory
Forms
Web Portals
Virtual Private Network
Management
Windows PowerShell
Scripting
Microsoft Azure
Regulatory Compliance
Inventory
Documentation
Laptop
Network
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
We are looking for someone to join the IT team. Someone with knowledge in all things PC, Office 365, and more. The primary role of this position is to provide support to employees and contractors. This support can range from resolving PC and conference room issues to installing new hardware to developing scripts for O365. This role does require occasional after-hours or on-call support.
While support is the primary role, there are a lot of projects to be worked on. Many already in the works, and many waiting to be discovered and started. You need to be a good communicator and a self-starter with the drive to keep on task, finding and resolving issues, and working on projects. This role covers so many different branches of technology, with some of them being extremely new, that you should always be looking for ways to improve things that are already in place. Or look for new things to add to the environment to make it better. There is a lot of room for improvement and changes to make the environment more innovative and stable.
Initial focus will be on PC staging and deployment.
Responsibilities:
Provide support for users in all forms of contact (walk-ins, call-ins, email, chat) to address questions and needs.
Work on daily operations tasks that will include new-hires, temps, Sharepoint permission changes, checking health of technology managed by Office IT team.
Manage users, groups, devices, permissions, conditional access via Azure portal.
Manage laptop config, available software, cellphone config, compliance via InTune portal.
Manage users, licenses, shared mailboxes, Teams, Sharepoint, OneDrive via the O365 admin portal.
Work on and resolve issues with VPN and Azure desktop services.
Manage time between helping users, and making progress on projects to improve the PC, O365, and other user technology environments.
Write, update, and run Powershell scripts that configure the setup of user laptops.
Write, update, and run Powershell scripts that are used to do certain functions in O365 Admin, Azure, and Intune.
Monitor laptop health from compliance, configuration, and virus standpoints.
Maintain accurate inventory of all technology.
Write and maintain updated documentation for all processes.
Plan, write-up, and perform scheduled changes that affect the laptop and network environment.
Be willing to complete tasks, on occasion, that may not seem to be directly related to Office IT.
Qualifications:
Bachelor's degree from an accredited college or university in a field related to IT, or equivalent combination of education and experience.
3+ years of experience in IT related fields including, desktop support, MS O365, networking.
In depth knowledge of Windows 10
Experience working in Microsoft O365 and Azure Admin portals
Extensive Powershell knowledge
Basic understanding of networking
Skills needed:
Good Customer Service skills and attitude
Ability to troubleshoot IT issues.
Be able to repair/replace laptop components.
Ability to think outside of the box to resolve various technology needs.
Be able to communicate effectively, issues and resolutions to issues, to users that may be very unfamiliar with technology jargon.
Occasionally be able to lift 40 lbs.
Communication Skills:
Personable demeanor that users will be comfortable with working with when they need help.
Ability to help non-technical users understand issues and resolutions to issues.
Ability to defuse situations regarding users that are frustrated with issues they are having.
Work Hours:
9am to 5:30
Skills
help desk support, support, remote support, desktop, help desk, hardware, technical support, imaging, deployment, Active directory
Top Skills Details
help desk support,support,remote support,desktop,help desk,hardware,technical support,imaging,deployment,Active directory
Additional Skills & Qualifications
Provide support for users in all forms of contact (walk-ins, call-ins, email, chat) to address questions and needs.
Work on daily operations tasks that will include new-hires, temps, Sharepoint permission changes, checking health of technology managed by Office IT team.
Manage users, groups, devices, permissions, conditional access via Azure portal.
Manage laptop config, available software, cellphone config, compliance via InTune portal.
Manage users, licenses, shared mailboxes, Teams, Sharepoint, OneDrive via the O365 admin portal.
Work on and resolve issues with VPN and Azure desktop services.
Manage time between helping users, and making progress on projects to improve the PC, O365, and other user technology environments.
Write, update, and run Powershell scripts that configure the setup of user laptops.
Write, update, and run Powershell scripts that are used to do certain functions in O365 Admin, Azure, and Intune.
Monitor laptop health from compliance, configuration, and virus standpoints.
Maintain accurate inventory of all technology.
Write and maintain updated documentation for all processes.
Plan, write-up, and perform scheduled changes that affect the laptop and network environment.
Be willing to complete tasks, on occasion, that may not seem to be directly related to Office IT.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $32.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on May 26, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are looking for someone to join the IT team. Someone with knowledge in all things PC, Office 365, and more. The primary role of this position is to provide support to employees and contractors. This support can range from resolving PC and conference room issues to installing new hardware to developing scripts for O365. This role does require occasional after-hours or on-call support.
While support is the primary role, there are a lot of projects to be worked on. Many already in the works, and many waiting to be discovered and started. You need to be a good communicator and a self-starter with the drive to keep on task, finding and resolving issues, and working on projects. This role covers so many different branches of technology, with some of them being extremely new, that you should always be looking for ways to improve things that are already in place. Or look for new things to add to the environment to make it better. There is a lot of room for improvement and changes to make the environment more innovative and stable.
Initial focus will be on PC staging and deployment.
Responsibilities:
Provide support for users in all forms of contact (walk-ins, call-ins, email, chat) to address questions and needs.
Work on daily operations tasks that will include new-hires, temps, Sharepoint permission changes, checking health of technology managed by Office IT team.
Manage users, groups, devices, permissions, conditional access via Azure portal.
Manage laptop config, available software, cellphone config, compliance via InTune portal.
Manage users, licenses, shared mailboxes, Teams, Sharepoint, OneDrive via the O365 admin portal.
Work on and resolve issues with VPN and Azure desktop services.
Manage time between helping users, and making progress on projects to improve the PC, O365, and other user technology environments.
Write, update, and run Powershell scripts that configure the setup of user laptops.
Write, update, and run Powershell scripts that are used to do certain functions in O365 Admin, Azure, and Intune.
Monitor laptop health from compliance, configuration, and virus standpoints.
Maintain accurate inventory of all technology.
Write and maintain updated documentation for all processes.
Plan, write-up, and perform scheduled changes that affect the laptop and network environment.
Be willing to complete tasks, on occasion, that may not seem to be directly related to Office IT.
Qualifications:
Bachelor's degree from an accredited college or university in a field related to IT, or equivalent combination of education and experience.
3+ years of experience in IT related fields including, desktop support, MS O365, networking.
In depth knowledge of Windows 10
Experience working in Microsoft O365 and Azure Admin portals
Extensive Powershell knowledge
Basic understanding of networking
Skills needed:
Good Customer Service skills and attitude
Ability to troubleshoot IT issues.
Be able to repair/replace laptop components.
Ability to think outside of the box to resolve various technology needs.
Be able to communicate effectively, issues and resolutions to issues, to users that may be very unfamiliar with technology jargon.
Occasionally be able to lift 40 lbs.
Communication Skills:
Personable demeanor that users will be comfortable with working with when they need help.
Ability to help non-technical users understand issues and resolutions to issues.
Ability to defuse situations regarding users that are frustrated with issues they are having.
Work Hours:
9am to 5:30
Skills
help desk support, support, remote support, desktop, help desk, hardware, technical support, imaging, deployment, Active directory
Top Skills Details
help desk support,support,remote support,desktop,help desk,hardware,technical support,imaging,deployment,Active directory
Additional Skills & Qualifications
Provide support for users in all forms of contact (walk-ins, call-ins, email, chat) to address questions and needs.
Work on daily operations tasks that will include new-hires, temps, Sharepoint permission changes, checking health of technology managed by Office IT team.
Manage users, groups, devices, permissions, conditional access via Azure portal.
Manage laptop config, available software, cellphone config, compliance via InTune portal.
Manage users, licenses, shared mailboxes, Teams, Sharepoint, OneDrive via the O365 admin portal.
Work on and resolve issues with VPN and Azure desktop services.
Manage time between helping users, and making progress on projects to improve the PC, O365, and other user technology environments.
Write, update, and run Powershell scripts that configure the setup of user laptops.
Write, update, and run Powershell scripts that are used to do certain functions in O365 Admin, Azure, and Intune.
Monitor laptop health from compliance, configuration, and virus standpoints.
Maintain accurate inventory of all technology.
Write and maintain updated documentation for all processes.
Plan, write-up, and perform scheduled changes that affect the laptop and network environment.
Be willing to complete tasks, on occasion, that may not seem to be directly related to Office IT.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $32.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on May 26, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.