Overview
On Site
USD 56,738.00 - 76,600.00 per year
Full Time
Skills
Cyber Security
Cloud Computing
Software Development
Data Analysis
Enterprise Architecture
Analytics
Process Automation
Artificial Intelligence
IT Infrastructure
Incident Management
Real-time
Computer Hardware
Network
Corrective And Preventive Action
Management
ServiceNow
Market Analysis
Security Clearance
Life Insurance
FSA
Legal
Military
Law
Job Details
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at
Project Introduction
9th Way Insignia is looking for a Senior Enterprise Operations Center Specialist to join our team supporting the Department of Transportation's Enterprise IT Shared Services (EITSS) program. The team supports the Office of the Chief Information Officer in developing and implementing an enterprise IT infrastructure and common operating environment across DOT.
Professional Level
Enterprise Operations Center Specialist - Senior
Location
Washington, DC
Responsibilities
The DOT Enterprise Operations Center operates 24 hours/day, 7 days per week including Federal Holidays. The role includes utilizing monitoring tools and following standard incident management processes.
Requirements
Preferred Qualifications
Salary Range
$56,738 - $76,600 USD
9thWay Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Create a Job Alert
Interested in building your career at 9th Way Insignia? Get future opportunities sent straight to your email.
Create alert
Project Introduction
9th Way Insignia is looking for a Senior Enterprise Operations Center Specialist to join our team supporting the Department of Transportation's Enterprise IT Shared Services (EITSS) program. The team supports the Office of the Chief Information Officer in developing and implementing an enterprise IT infrastructure and common operating environment across DOT.
Professional Level
Enterprise Operations Center Specialist - Senior
Location
Washington, DC
Responsibilities
The DOT Enterprise Operations Center operates 24 hours/day, 7 days per week including Federal Holidays. The role includes utilizing monitoring tools and following standard incident management processes.
- Event & Availability Monitoring: Respond to events and e-mails from automated tools and outside groups (AT&T), direct checks of critical systems
- Provide proactive and scheduled console monitoring of infrastructure and systems in near real time (e.g., hardware, and network), respond to messages, and take corrective action as defined.
Requirements
- Must have a minimum of 5 years of related experience providing support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools.
- Perform day-to-day activities required to monitor systems for events or alerts
- Coordinate and manage the resolutions of events and alerts
- Monitor and identify problem areas and coordinate resolutions
- Apply fundamental concepts, processes, practices, and procedures on technical assignments.
Preferred Qualifications
- Familiarity with Service Now
Salary Range
$56,738 - $76,600 USD
9thWay Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Create a Job Alert
Interested in building your career at 9th Way Insignia? Get future opportunities sent straight to your email.
Create alert
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.