Oracle Incentive Compensation (OIC)

REMOTE OPPORTUNITY

Role Description:             

• Oracle Incentive Compensation (OIC), Oracle Customer Experience (CX), Redwood UI enhancements, AI for CX.             
• Lead and execute Oracle CX Incentive Compensation module implementations, enhancements, and support activities
• Gather and analyze business requirements from stakeholders, focusing on compensation models, taxation, and payment plans
• Configure and customize Oracle Incentive Compensation components, including custom objects, rules, and pay groups
• Translate CAPEX/OPEX policies into compensation configurations
• Work with UI/UX teams to implement or transition to Redwood UI
• Design and configure AI-assisted components for improved customer and sales insights
• Develop and manage custom roles, ensuring secure access and compliance
• Collaborate with Sales Ops, Finance, and HR teams to align compensation and commission workflows
• Create documentation, test cases, and conduct user training
• Provide production support and resolve incentive/commission calculation issues in a timely manner

Essential Skills:       

• This is a complete Work from Office role
• Oracle Incentive Compensation (OIC) Expertise
• Strong hands-on experience in:
• Custom Object creation and configuration
• Calculation Rules and Formulas for commission and incentive payouts
• Designing and managing Pay Groups and Payment Plans
• Configuring Tax Rates, Tax Codes, and knowledge of CAPEX vs OPEX treatment in compensation flows

B. Redwood UI for Incentive Compensation

• Experience working with Redwood design system within Oracle CX Cloud
• Ability to adapt and transition legacy configurations to the Redwood interface

C. AI for CX Knowledge of AI capabilities within Oracle CX Cloud for:

• Predictive analytics Sales recommendations
• Automated customer insights Lead scoring and AI-assisted compensation modelling

D. Custom Role Design in Oracle CX

• Experience creating and managing Custom Roles and Security Profiles
• Understanding of Role-Based Access Control (RBAC) for CX modules
• Governance and segregation of duties for compliance

E. Commission Calculation Knowledge

• Deep understanding of Sales Commission Calculations, processing cycles, and exceptions
• Exposure to sales performance management (SPM) strategies
• Aligning compensation models with revenue targets and KPIs

Desirable Skills:       

• Experience with Oracle Sales Cloud, Oracle Engagement Cloud, or Fusion Middleware
• Familiarity with Oracle Integration Cloud (OIC) for data flows between ERP, HCM, and CX
• Understanding of Oracle BI Publisher or OTBI for report generation
• Experience with Oracle Fusion Financials or HCM Cloud for end-to-end incentive planning Oracle CX Cloud Consultant Certification Oracle Incentive Compensation Implementation Specialist Oracle Fusion Sales Cloud: Implementation Specialist Oracle Integration Cloud Certification (for OIC interface knowledge)