Overview
Skills
Job Details
We have partnered with our client in their search for a Technical Support Analyst.
Position Overview
The Technical Support Analyst will provide Tier 1/Tier 2 help desk support for an internal application. The analyst must be prepared to tackle complex troubleshooting tasks as needed. Responsibilities include managing Active Directory, connecting VM to the domain, creating SQL scripts, and handling tickets through JIRA.
Responsibilities
- Provide Tier 1/Tier 2 help desk support for the internal application.
- Manage Active Directory, including adding user groups.
- Connect VM to the domain in the database.
- Create SQL scripts and manage report connections to SQL.
- Handle tickets through JIRA.
Skills Required
- Proficiency in SQL.
- Experience with Active Directory.
- VMware expertise.
- Previous experience supporting internal applications.
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>