Customer Service Representative

Overview

On Site
$13+
Contract - W2
Contract - 3 Month(s)
100% Travel

Skills

High school diploma
general education degree

Job Details

Title: Customer Service Representative
Location: 325 W. Gaines St. Tallahassee, Florida 32309
Duration: 1+ Months

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

Knowledge, Skills and Abilities:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support a plus

Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Skill

Required / Desired

of Experience

Ability to speak and understand English

Required

High school diploma, general education degree, or equivalent.

Required

Experience in a professional work environment

Required

2 Years

Ability to stay calm when customers are stressed or upset.

Required

Comfortable using computers.

Required

Experience working with customer support a plus

Desired

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.