Data Science Manager, Trust and Safety - USDS

  • San Jose, CA
  • Posted 5 hours ago | Updated 5 hours ago

Overview

On Site
USD 201,000.00 - 395,280.00 per year
Full Time

Skills

People Management
Partnership
Decision-making
Quantitative Analysis
Strategic Planning
Business Plans
Business Analysis
Roadmaps
Mathematics
Economics
Statistics
Communication
Analytical Skill
SQL
Python
R
Data Modeling
Testing
Regression Analysis
Algorithms
Reporting
Data Science
Data Analysis
Analytics
Risk Management
Insurance
Life Insurance
LOS
Management
Information Technology
Video
FOCUS
Privacy
Data Security
Screening
SAFE
Collaboration
Recruiting

Job Details

Location :

San Jose

Employment Type :

Regular

Job Code :

A68689

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Responsibilities

Team Overview As the Data Science Manager on USDS US Trust and Safety team, you will be instrumental in ensuring that TikTok remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will scope out projects, use ground-truth data to inform strategies, and use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents. You will be leading the Data Science Scaled and Non-scaled Detection team's top priority while partnering with a variety of stakeholders across the product, operations, policy, and engineering teams - both locally and globally. The ideal candidate will have a background in Data Science and people management, strong technical skills and expertise working with loosely defined tasks. Data Science Manager may be exposed to harmful content as part of their core day-to-day functions, as well as in project work; in response to escalation requests; or by chance. Some content viewed my violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time. Key Responsibilities - Lead a team of data scientists and investigation analysts to design and establish indicator systems for safety and risks of the platform, monitor and optimize risk coverage in the content ecosystem, measure the performance of content safety strategies and facilitate intricate decision-making - Own large-scale quantitative analysis projects from start to finish, including developing metrics, creating analytical frameworks, creation of detection systems, bringing in external vendor or 3rd party data for signal enhancement and distilling complex results into clear and concise insights - Drive the strategic planning and execution of long-term business plans through in-depth business analysis, industry studies and the study of market trends - Lead and collaborate with cross functional teams through communication of data supported insights - Grow, guide and inspire a strong Data Science team, with a high-impact and ambitious data roadmap.

Qualifications

Minimum Qualifications - A Bachelor's degree in a quantitative field such as Mathematics, Economics, Statistics, or other related fields - 5+ years of experience working in an analytical role, including 2+ years as a people manager - Ability to solve problems using quantitative approaches and strong communication skills across technical and non-technical audiences to communicate complex concepts and analytical results to drive business impact - Proficiency in querying data in SQL, and coding in Python or R - Experience with creating data visualizations to communicate metric performance. - Experience with statistical concepts or data modeling techniques, including: hypothesis testing, experiment design, and common regression and classification algorithms. - Experience building data infrastructure and implementing reporting solutions. Preferred Qualifications - Previous experience in data science, data analytics, or product analytics at a consumer technology company. - Passion for social technology products and a curiosity to learn&grow with a fast paced company. - Experience working with international partners in different time zones. - Experience of working in Trust and Safety or risk management is a plus - Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. - Your resilience and commitment to self-care to manage the emotional demands of the role.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $201000 - $395280 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

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