IT Business Systems Analyst

Job#: 2025102

Job Description:
This opportunity is supporting Canadian business units as they migrate to one ERP and Field Service Management systems, adopt consolidated business processes & shared services, EIN consolidation, and integrate infrastructure.

Position Summary:
We are currently seeking a business analyst who will work on an Enterprise Project Management Office (EPMO) team. This role will provide support for the North America Integrations and key stakeholders across the organization, including being accountable for identifying, organizing, and clarifying business requirements clearly, and concisely with defined goals and outcomes agreed upon between program stakeholders.
This position will work closely with the IT and Business Project Managers to engage stakeholders across operating companies, corporate functions, and vendor partners to successfully deliver the project.
Summary of Responsibilities:
The BA documents business and technical requirements across business and technical teams (internal and external), ensuring the project goals are delivered. The BA is responsible for defining "as is" and "to be" business processes and producing use cases, user stories, test cases, and other documentation. Additionally, the BA will assist in leading testing and ensuring adherence to SOX & SDLC compliance requirements.
Skill Set Requirements:

• Facilitates, creates, and refines business requirements, user stories, and documents detailing acceptance criteria of key program stakeholders.
• Document complex business processes and IT system interactions as part of the requirement elicitation process.
• assesses the impact, and manages all requirements changes throughout the program lifecycle.
• Collaborates with various internal and external team members to deliver agreed-upon business requirements.
• Document key stakeholders and persona impacts for training and change management activities.
• Collaborates with others responsible for the application, design, testing, and implementation of solutions; works with key stakeholders to ensure the solution meets acceptance criteria.
• Adhere to the established business analysis approach, including tasks and deliverables based on the project and delivery methodology.
• Requirements Analysis and Documentation.
• Effectively communicate with various teams and stakeholders to capture requirements and convert them to technical requirements as necessary.
• Facilitate collaborative sessions (in-person and/or virtual) with large and diverse stakeholders to drive requirements discovery, analysis, and review.
• Analyze and document the scope of the business solution using enterprise-standard requirements methodology.
• Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise standards.
• Other duties as needed or assigned.

Experience You Will Bring:

• Minimum 7-10 years of Business Analyst experience, specifically understanding the data needs related to business requirements.
• Bachelor's degree in business administration, IT or a related field preferred.

• Proven experience collecting and managing business needs and requirements.
• Proven success documenting business needs and requirements with a diverse group of stakeholders and delivering well-written use cases and/or user stories that can be tied directly to technical design and test documents.
• Ability to review design documentation and test cases to ensure alignment and coverage of all requirements.
• Experience defining process flow diagrams.
• Ability to collect, manage and quantify requirement change requests.
• Proven experience on a project with a large number of impacted users (i.e., at least 200 users).
• Experience leading testing preferred.
• Strong attention to detail and organization skills.
• Excellent communication and interpersonal skills.
• Ability to handle and prioritize multiple tasks in a fast-paced environment.

• Strong character, ethics, commitment, and reliability.
• 5+ years of ERP and business process knowledge is preferred.
• 5+ Years of experience working in an IT environment independently and in teams (including remote and global delivery models).
• Ability to travel (Canada/US), 0-10%

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.