Overview
Skills
Job Details
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Position :: Data Consultant/Analyst Must Have Data Governance//ServiceNow/Apptio
Location :: Remote
Type of position :: Long-term contract
JD - REQUIRED SKILLS
Job Description:
The Data Analyst for IT Data Integration & Governance supports Humana s enterprise efforts to enhance data accuracy, consistency, and transparency across ServiceNow, Apptio, and related technology platforms. This role blends analytical expertise with a strong understanding of IT service management, financial transparency, and data lifecycle governance to enable actionable insights for leadership and operational teams.
Key Responsibilities:
Required Qualifications:
- Must 3 6 years of experience in data analysis, reporting, or data governance within IT, finance, or operations domains.
- Must have ServiceNow data structures (CMDB, ITSM, or ITAM modules) and reporting.
- Must have Experience with Apptio or other IT financial management tools preferred.
- Strong SQL, Excel, and Power BI skills; experience with data integrations (APIs, ETL, or data pipelines) a plus.
- Understanding of ITIL processes, cost modeling, and technology service taxonomies.
- Excellent analytical, problem-solving, and communication skills with ability to translate data into meaningful insights.
- Strong Communication skills
- Knowledge of Technology Business Management (TBM)
- Develop and maintain data integrations between ServiceNow, Apptio, and other enterprise systems to ensure a single source of truth for IT asset, service, and cost data.
- Perform data quality assessments, reconciliations, and validations across CMDB, cost models, and operational datasets.
- Support automation and reporting initiatives by building dashboards and analytics within ServiceNow Performance Analytics, Power BI, or Apptio reports.
- Partner with Data Governance and IT Finance teams to align data models with enterprise taxonomies, business rules, and compliance standards.
- Identify data gaps, define transformation rules, and drive remediation plans to improve accuracy and traceability.
- Contribute to the design and rollout of enterprise data governance frameworks, metadata standards, and integration best practices.
- Commissioning and decommissioning of data sets.
- Processing confidential data and information according to guidelines.
- Develop reports and analysis.
- Managing and designing the reporting environment, including data sources and metadata.
- Supporting initiatives for data integrity and normalization.
- Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
- Troubleshooting the reporting database environment and reports.
- Evaluating changes and updates to source production systems.
- Training end users on new reports and dashboards.
Preferred Qualifications:
- Experience with data mining and predictive modeling techniques
- Ability to use data to drive business outcomes and decisions
- Knowledge of Power BI and/or integration with Power BI