Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Able to Provide Sponsorship
Skills
Zoho
CRM
Desk
API
One Suite
Job Details
We are seeking a skilled and detail-oriented Zoho CRM Specialist to manage, customize, and optimize our Zoho CRM platform. The ideal candidate will have hands-on experience with Zoho applications and a strong understanding of CRM best practices to support our sales, marketing, and customer service teams.
Key Responsibilities:
- Customize and configure Zoho CRM modules, workflows, automation, and dashboards.
- Integrate Zoho CRM with other Zoho apps (e.g., Zoho Campaigns, Zoho Books, Zoho Desk) and third-party tools.
- Develop and maintain reports and analytics to support business decision-making.
- Train and support internal teams on Zoho CRM usage and best practices.
- Troubleshoot issues and provide ongoing technical support.
- Collaborate with cross-functional teams to gather requirements and implement CRM solutions.
- Ensure data integrity, security, and compliance within the CRM system.
- Stay updated with Zoho s latest features and recommend improvements.
Required Qualifications:
- Bachelor s degree in Computer Science, Information Systems, Business, or a related field.
- 2+ years of hands-on experience with Zoho CRM and Zoho One suite.
- Strong understanding of CRM processes and sales/marketing workflows.
- Experience with Zoho Deluge scripting and API integrations.
- Excellent problem-solving and communication skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
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