Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
BPMN
Fiserv
Finance
Finacle
Documentation
CGI
SQL
Reporting
Microsoft Visio
Roadmaps
Problem Solving
LOS
Loan Origination
Banking
recovery transformation
Job Details
Job Title: Sr. Business Analyst
Location: Clevland, OH (Onsite)
Key Responsibilities
- Lead requirement gathering, documentation, and analysis for loan origination and recovery transformation initiatives.
- Drive modernization roadmap for recovery systems including automation of collections strategies, queue management, contact strategies, and integration with external agencies.
- Evaluate legacy platforms and recommend new-age solutions to improve recoveries through digital outreach, analytics-driven segmentation, and workflow orchestration.
- Define functional requirements for recovery enhancements such as skip tracing, promise-to-pay (PTP) tracking, field collections modules, and digital repayment channels.
- Evaluate legacy workflows, identify modernization opportunities, and define scalable future-state operating models.
- Develop BRDs, FRDs, Epics/User Stories, Process Maps, Data Models, and Acceptance Criteria.
- Collaborate with product and engineering teams to convert business needs into actionable technical requirements.
- Support platform selection, migration strategy, integration requirements, and process re-engineering.
- Perform gap analysis between existing and target platforms for originations and collections/recovery.
- Partner with Risk, Credit, Collections, Compliance, and Operations to align workflows with policy and regulatory expectations.
- Conduct UAT planning, test case design, execution, and defect triage.
- Monitor implementation progress, assist in change management, and support post-deployment stabilization.
- Generate reporting and insights to measure recovery performance and origination efficiency improvements.
- Act as a bridge between technology, operations, and internal business units.
Required Skills & Qualifications
- 4 8+ years experience as a Business Analyst (Finance/Banking preferred).
- Strong domain knowledge of loan originations: underwriting, scoring, approval, documentation, funding.
- Strong experience in Collections and Defaults
- Perform current and future state analysis
- Work closely with Business and transform requirements for Dev teams
- Experience in building out Use Cases
- Experience in collections and loan recovery modernization, workflows, and automation.
- Hands-on experience building process maps (AS-IS/TO-BE) using tools such as Visio, Lucidchart, or BPMN.
- Proven experience writing detailed BRDs/FRDs/User Stories and working in Agile/SAFe environments.
- Strong understanding of regulatory guidelines and compliance frameworks in lending ecosystem.
- Familiarity with LOS platforms, recovery systems, workflow orchestration, and digital automation solutions.
- Excellent stakeholder communication, problem-solving, and analytical skills.
- Ability to translate business needs into technical requirements with precision.
Preferred Qualifications (Good to Have)
- Experience with modernization of legacy loan platforms (e.g., Temenos, Fiserv, nCino, Finacle, etc.).
- Experience working with CGI Credit Studio Recovery Modernization platform
- Exposure to delinquency management, collections engines, restructuring, or charge-off processes.
- Data/SQL knowledge for analysis, reporting, and insights generation.
- Experience with ML-based risk scoring or automation in origination workflows.
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