Issues Management Associate

  • Chicago, IL
  • Posted 2 days ago | Updated 7 hours ago

Overview

On Site
Full Time

Skills

Customer Engagement
Testing
Regulatory Compliance
FOCUS
Incident Management
IT Risk Management
Change Management
Data Security
IT Governance
Risk Management
Accounting
Information Systems
Internal Auditing
Internal Control
Banking
CISA
ISACA
IT Risk
COBIT
ISO/IEC 27001:2005
Financial Services
Management
Communication
SAP GRC
Workflow
Auditing
Reporting
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express

Job Details

Job#: 2078085

Job Description:

Our team is seeking an experienced Internal Audit Manager to support a key client engagement within our Practice. This temporary role focuses on leading and overseeing internal audit issues management procedures-including the validation and closure of remediation action plans-for a large global banking client.

The position requires direct experience operating within the third line of defense, including independent validation of risk remediation activities and coordination with first and second line stakeholders. The ideal candidate has a strong foundation in internal audit methodology, excellent communication skills, and prior experience supporting or working within global financial institutions.

Key Responsibilities

Lead a mixed team of auditors in validating the remediation of audit and risk issues

Perform Level 1 reviews of validation testing for high and moderate-risk issues, ensuring alignment with internal audit standards and client expectations

Execute or assist with testing for low-risk issues, including review of remediation evidence and conclusion development

Serve as the main point of contact for business stakeholders (e.g., issue owners, managers, action plan owners), ensuring clear, timely, and professional communication

Ensure all validation work complies with internal audit methodology, client policies, and applicable regulatory requirements

Track and report on testing progress and issue closure status; escalate delays or barriers to resolution as necessary

Collaborate with internal audit leadership, risk management, and compliance teams to align on validation strategy and execution

Areas of Subject Matter Focus

IT Internal Audit Issues Management

Technology Risk & Controls

Change Management

Information & Data Security

IT Governance & Risk Frameworks

Third-Party Risk Management

Risk and Control Self-Assessments (RCSA)

Limited support for non-IT issue validations, as needed

Qualifications

Bachelor's degree in Accounting, Business, Information Systems, or equivalent experience

7+ years of internal audit experience, including direct exposure to third line of defense responsibilities

Strong understanding of risk remediation, internal controls, and audit issue validation processes

Experience supporting global banks or large financial institutions is required

Professional certifications preferred: CIA, CISA, CRISC, or equivalent

Familiarity with IT risk frameworks (e.g., COBIT, NIST, ISO 27001) and financial services regulatory environments

Proven ability to lead and manage hybrid teams (internal and external personnel)

Excellent interpersonal, organizational, and written communication skills

Preferred Skills

Experience with GRC platforms and audit workflow tools

Ability to navigate a matrixed, fast-paced, client service environment

Familiarity with global bank governance structures, audit committee reporting, and regulatory remediation processes

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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About Apex Systems