Overview
Skills
Job Details
Information Technology Release Manager II
Los Angeles, CA (Remote)
6+ month contract to hire
Job ID 25-09699
Solugenix is assisting a client, a health insurance company, in their search for an Information Technology Release Manager II. This is a 6+ month contract to hire opportunity based out of Los Angeles, CA (Remote).
We are seeking a Release Manager with strong enterprise-level experience in managing complex release cycles across AI, ML, and DevOps-driven environments. The role requires expertise in coordinating cross-functional teams, ensuring smooth deployments, and maintaining compliance with enterprise standards. Hands-on experience with Agile/SAFe practices, CI/CD pipelines, and automation tools is essential.
The Information Technology (IT) Release Manager II plays a pivotal role in the successful delivery of software releases by collaborating with cross-functional teams to ensure alignment with business priorities. This position coordinates release readiness planning, and release schedules and manages resources during release execution. Collaborates with IT cross-functional teams to ensure change control requirements are met.
Key responsibilities include overseeing the packaging and deployment of software, and ensuring all components are accurately bundled and documented. The Release Manager II works closely with quality assurance teams to optimize testing processes and validate release readiness. Additionally, this position involves assessing and mitigating risks associated with releases, ensuring any potential impacts are communicated to stakeholders in a timely manner.
The Release Manager II also establishes and tracks key performance indicators (KPIs) and metrics to evaluate the effectiveness of release processes, facilitating continuous improvement. Monitoring post-release performance, this position requires collaboration with support teams to address customer issues swiftly. This position serves as a critical link between development, operations, and business stakeholders, contributing to a seamless release process and enhancing overall software quality.
Qualifications Required:
- Bachelor's Degree OR In lieu of degree, equivalent education and/or experience may be considered.
- At least 5 years of experience in strategic release planning and execution, including contributing to the development of release strategies and roadmaps aligned with business objectives and customer needs.
- Experience assisting in the execution of release plans to deliver quality software products on time.
- Experience implementing best practices and tools to support change and release management workflows and participating in measuring KPIs for performance insights.
- Experience supporting IT teamwork, assisting Release Managers, and fostering a culture of accountability and learning.
- Experience in stakeholder communication, managing relationships with senior management, customers, and partners, and sharing updates on release plans and progress.
- Experience in risk management, participating in assessing risks associated with releases, and supporting informed decision-making to mitigate potential impacts.
- Ability to collaborate with cross-functional teams to align change control, develop release readiness plan, schedule and execute release schedules aligned with development milestones, customer needs, and business priorities, while ensuring clear communication and accountability.
- Expert in managing software release packaging, ensuring proper bundling, documentation, and adherence to Change Management processes, as well as defining and managing deployment processes in collaboration with development and operations teams.
- Ability to plan test pipelines and optimize testing processes, ensuring testing environments are configured correctly and test cases cover all relevant scenarios to uphold high-quality standards.
- Proficient in conducting risk assessments and developing mitigation strategies, along with the ability to communicate release plans, progress, and identified risks to stakeholders for informed decision-making.
- Proficient in monitoring software performance in production environments and collaborating with support teams to address customer-reported issues promptly, ensuring timely resolution and customer satisfaction.
- Strong background in software development and release management.
- Excellent communication and leadership skills.
- Strong organizational skills.
Release Planning and Coordination:
- Collaborate with cross-functional teams to develop and coordinate release schedules, aligning them with development milestones, customer needs, and business priorities.
- Manage the execution of release plans and communicate effectively with stakeholders to ensure smooth operations.
- Oversee the packaging of software releases, ensuring all components are bundled and documented accurately.
- Review and approve Requests for Change (RFC) and define deployment processes in collaboration with development and operations teams.
- Work closely with testing teams to establish and optimize test pipelines for release activities.
- Ensure testing environments are configured correctly and on time for Test Releases.
- Assess and document risks associated with each release, developing mitigation strategies to minimize potential impacts.
- Communicate release plans, progress updates, and risks to stakeholders, including senior management and support teams.
- Monitor software performance and reliability post-release, coordinating with support teams to address issues reported by customers, ensuring timely resolution and adherence to service level agreements.
- Perform other duties as assigned.
Professional License/Certification:
Required: Scrum Master or Information Technology Infrastructure Library (ITIL) - Intermediate certification (Service Transition).
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $55/hour to $55/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.
Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client About Solugenix
Our client is one of the world's leading health insurance companies based out of Los Angeles, CA.
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business it means having a dedicated ally focused on your success in today's fast-evolving digital world.