Site Reliability Engineer

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent

Skills

Production support
Splunk
AppDynamics
Dashboard
Docker
Kubernetes
Microsoft Azure
Linux
Amazon Web Services
Network
Communication

Job Details

Role: Site Reliability Engineer

Location: Remote

Type: Contract


Job description: Skills Production support expertise with SRE Observability experience :

  • Proactive issue identification using observability tools.
  • Skills in using different monitoring & observability tools to track system performance
  • Production support activities including proactive identification of issues leveraging observability tools, Corelating inputs from various dashboards & tools to drive resolution
  • Experience in swiftly identifying probable failure points through the analysis of multiple inputs from the logs, observability dashboards, recent application changes, infra, network changes etc.
  • Basic level of troubleshooting on every layer of the tech stack (Application, Database, infra (Container platforms) and Network )

Communication :

  • Excellent communicator. They are also expected to actively lead and triage proactively identified issues/incidents where VPs/SVPs are also present in this call.
  • Flexibility to work in 24 X 7 environment


Technical expertise:

  • Analysis of issues via Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
  • Debugging of issues in VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix
  • Debugging of issues in Containerization, Docker, Kubernetes, AWS, PCF, Azure
  • Analysis of issues via APM, NMON , Wireshark usage and analysis
  • Experience in UEM and synthetic monitoring set up


Optional skills:

  • ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
  • Development experience in some of the technologies -Java, Python, AWS, Azure, Oracle, Cassandra, SQL Server, My SQL and Mongo DB
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