Executive Support Technician

  • New York, TX
  • Posted 2 days ago | Updated moments ago

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

EXECUTIVE SUPPORT
C SUPPORT
LEVEL C SUPPORT
IPAD
MACBOOK
IPHONE
IPHONES
APPLE TV
MAC O/S
MAC OS
MAC-O/S
MAC-OS
MOBILE DEVICE MANAGEMENT
MDM

Job Details

Executive Support Technician - Long-Term Contract-to-Hire - Onsite in New York City
Location: New York City, NY (100% Onsite)
Duration: Long-Term Contract-to-Hire
Schedule: On-call availability during evenings and weekends required

Opportunity Overview:
iSphere is seeking a poised and highly skilled Executive Support Technician to deliver white-glove technical support to C-level executives including the CEO and CFO at a prestigious client site in New York City. This high-visibility, onsite role requires an Apple/macOS expert with exceptional communication, discretion, and presentation skills. The ideal candidate thrives in dynamic environments, anticipates executive needs, and resolves issues swiftly and professionally.

Key Responsibilities:

  • Provide elite-level technical support to executive leadership, ensuring seamless daily operation and minimal downtime

  • Troubleshoot and manage Apple hardware and software, including MacBooks, iPads, iPhones, and Apple TVs

  • Support hybrid tech environments (macOS, iOS, Windows) with deep understanding of cross-platform compatibility

  • Configure, test, and manage presentation tools like PowerPoint, Prezi, and multimedia systems for high-stakes executive meetings

  • Support and administer devices through MDM platforms (e.g., JAMF, Intune) and Apple Business Manager

  • Set up and troubleshoot video conferencing tools such as Zoom, Microsoft Teams, and integrated AV solutions

  • Deliver onsite, high-priority technical support with rapid resolution and exceptional professionalism

  • Accompany executives on occasional travel, providing technical support at offsite meetings and international events

  • Maintain accurate documentation of procedures, issue resolution, and user guides tailored for executive use

  • Stay up to date with evolving technologies and proactively recommend enhancements for executive efficiency

Minimum Qualifications:

  • 5+ years supporting C-suite or executive-level users in a corporate environment

  • Expert-level proficiency in Apple ecosystems (macOS, iOS, iPadOS) and device configuration

  • Experience managing mobile devices using MDM platforms such as JAMF or Microsoft Intune

  • Proficiency with Windows OS, Microsoft Office, Outlook, Teams, and presentation software

  • Polished communication skills with the ability to interface confidently and discreetly with top-tier executives

  • Exceptional troubleshooting abilities and a proactive, service-focused mindset

  • Flexibility to work after hours and travel domestically/internationally on short notice

Preferred Qualifications:

  • Prior experience supporting executives in finance, legal, or corporate headquarters environments

  • Familiarity with enterprise-level AV systems and conference room technology

  • Ability to manage high-pressure, confidential situations with professionalism and tact

Why Join iSphere?

  • High-visibility role supporting top executive leadership

  • Long-term contract-to-hire opportunity with career growth potential

  • Work onsite in a dynamic, fast-paced corporate setting in the heart of NYC

  • Be part of a team where excellence in support is not optional it s expected

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.